Have used TurboTax for over a dozen years. I have found it to be highly easy to understand and use, as well as educational. It has consistently provided me accurate and complete information to prepare and fille my tax returns.

Absolutely horrible experience using this program this year. It wasn't nearly as hard in the past. Probably due to A.I. garbage. Not sure I will use TurboTax again.

Great product overall. I did have a bit of trouble understanding the difference between a "Foreign Account" and foreign assets managed by a US broker.

I like TurboTax, but you really need to charge less for filing state taxes since most of them are already free. $45 is way too high. $20 would sell it for me.

Turbo tax if fast, easy to follow and I have never been audited in the years since I have used it! I like that I can ask questions and get information from chats.

How it can be February 17th and the Depreciation and Amortization Software is not updated yet is down right criminal. I will be using a different software in 2026.

I had to buy new computer to run this unfriendly program on windows 11. I have used the program for well over 10 years and this will be the last year.

They hung up on me and didn't try to contact me. The next agent was hard to understand, sounded like she was driving her car, she was frustrating to deal with.

For some reason, TurboTax allowed duplicate additions of the same information which would have resulted in me paying more in taxes than I should have. I reviewed the final documents, identified the problems and went on my merry way.

I'm giving you a 4 star only because I think the changes you made to the 2025 software have made it harder to navigate than the previous years. I managed to get thru it, but it was easier last year to file.