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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,261-2,270 of 5,639 reviews
Mar 25, 2026
MoemanII
4 out of 5 stars review

hiccups this year

I have used this method for 20+ years. this years was the worst with inconsistent answers on many aspects. I ran a second return to be sure. this is not the normal mode for turbo tax

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 27, 2026
Gregoryjgol
1 out of 5 stars review

Turbo Tax Inaccurate

Turbo Tax did not account for the state of Georgia's cap on SALT deductions. This failure has yielded an underpayment of my GA state income tax payment.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 17, 2026
JoeInNV
4 out of 5 stars review

Desktop version Easier than Online

Using Desktop version was relatively easy to use. Been using for over 15-20 years. Tried using the online version as suggested by app but had too many problems with how it worked. Was unable to continue, so went back to doing it on desktop.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 4, 2026
jprah
3 out of 5 stars review

TurboTax is going DOWN HILL...

This has been our worst experience in 10 years using your product. There appear to be bugs and errors and loops that never existed before. Very disappointing experience, and having me question if I should try a competitors product next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
nondigitalinvestor
1 out of 5 stars review

Digital assets question is show-stopper

Took 4 hours to click each box of my investment transactions to indicate that they are not digital. I don't hold any digital assets. Why can't TurboTax just allow group selection?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
Rpcasa
5 out of 5 stars review

Desktop Turbotax is Fantastic

I have used Turbotax for years and the Desktop version is fanctastic. I have helped others using the online version and it is significantly less intuituve and difficult to use.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 14, 2026
kyparissiotes
4 out of 5 stars review

Very satisfied

Overall I am very satisfied with TurboTax Premier; I have used it for many years now. Occasionally there are small problems for the user, but this is due more to the complexity of the tax code than to any inherent problems with the software itself.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 14, 2026
dman8forall
3 out of 5 stars review

Bad Audit Defense Contract - Go Direct to them

Audit Defense is a Fraud. Poor choice only showing the 'limited' version. If you go to Audit Defense you pay the same fee and get Unlimited. Make this better to avoid customer problems in droves.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
JeannieB23
5 out of 5 stars review

Gets better every year!

I've been using TurboTax for many years and each year it has become easier for me to fill in the forms. I feel like the Pop-up boxes provide much better assistance than in previous versions.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
waynetheman
4 out of 5 stars review

Great product but issue with help topic.

A great product. I had one issue. Clicking "help" for help on filing an amended return directed me to help that seemed to assume I was using the online version of Turbotax, when I was not using the online version.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855