2025 was a better product than 2024. i had a 1031 exchange in 2024 and turbo tax was ill-equipped for that. big red flag on the 2025 product. when i was finished and ready to efile i was stuck in some rabbit hole about a $40 refund processing fee. This was either a dishonest attempt to get distracted filers to pay a unnecessary fee or a poorly worded and timed instruction page.

I found this years product a little more difficult to use than previous years, asking questions that fidelity Financial didn't provide and said were not necessary since they are a Registered Investment Company. Example. we paid a foreign tax on a registered Investment mutual fund dividend; you wanted to know the amount of the dividend; had to ask our advisor to research and advise the amount. Hope we got the correct info since there were 50+ pages of dividends to review.

Sure feels more like 1998 when I use this software anymore. TurboTax has been doing it for so long, you would think it would be a more elegant exprerience in 2026. Yet the price is definitely 2026. In many ways it has gone backwards. You can tell different development teams worked on different parts of the software...it doesn't have the same look and feel throughout. And no...I won't use the online version. If I wanted to do online returns, I'd use TaxAct.

I was not as impressed as former years. It was more difficult to process my taxes. I've been doing my own taxes my entire life and have been using your tax program since your inception. I cannot print my state and federal separately without having to go through the entire forms to find them. Very disappointing, especially the fees taken out of my Federal refund.

Turbotax is less intuitive than ever. Questions are not clear. Needed options are hidden. Help button is a robo thing that doesn't help at all, nor does the "community." The agent tried very hard to help me for 90 minutes and was kind and patient, but "not a tax expert." Because the problem I had was with TurboTax, they did let me eventually speak to a real tax expert without the crazy extra fee and she was able to help me.

As usual, TT works well and I will continue to use it yearly. There are 2 things I'd like to see improved. 1. It's frustrating to wait for updates uploads for several minutes only to be old there are no new updates. 2. Was mislead when I manually entered Form 1099-DA from Coinbase. I was unable to import this. In the step by step TT suggested it is easier to just enter the total of all transactions. after I did this, Iwas told I need to mail the form to the IRS and time it so it arrives with my E-file. I then went back and entered each transaction and the mail in requirement went away. Iknow Crypto forms are new and hopefully you can fine tune this. Overall I am quite satisfied! Thanks

The TurboTax experience was about as annoying as usual. This year required dealing with upgrading to Windows 11, it's own nightmare. Then, as usual the software required constant updates, and in fact required one right as I was filing. Necessitating an additional review of the tax return. And now this survey can't seem to keep up with my typing, so I have to deliberately slow down so that it doesn't reverse or skip keys.

TurboTax has taken what used to be a simple, intuitive interface and turned it into something clunky! It feels like it's designed more to push paid live help than to improve file efficiently. I've used TurboTax for more than 30 years, and the 2026 version is, frankly, a disgrace!

So many parts are easy to use. However, there are times when simple BACK button would be very useful. Aka, I click one thing and then my taxes oddly change in a HUGE change. Then the integration with city and state taxes is awful to navigate. I cant find those topics. Then there is the errors page where I try and submit and it is really unclear how to solve an error, when it's exactly as it is on my form. Just infuriating.

I have been using TurboTax for 3 years and it takes the stress out of gathering all the necessary documents and taking it to a tax expect. No longer do I have to worry about forgetting to bring documents or having to reschedule appointments. I can file from home at my convenience.