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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Feb 8, 2026
Glenn 77
4 out of 5 stars review

Do not require an update every time.

I do not like that Turbo tax requires an update every time I log in.I enter data as I receive the forms in the mail with multiple 1099s and often just want to enter one and I see no need for an update to enter one 1099.It is a waste of time. In prior years there was an option to skip the update.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 8, 2026
Arpegio2026
4 out of 5 stars review

TT is generally accurate and interface helpful.

I have used TT Premier for many years and the 2025 version was slow in coming but straight forward to follow. I required some advise for which I paid. This advice was not particularly helpful and no follow up was permitted. I also consulted a TT expert -based in Texas- who was very helpful in sorting some difference between VA and CA filings. For the second year I used the TT download but these filing are not uploaded to TT. This is something I wish could be rectified.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 8, 2026
Not user friendly at all
2 out of 5 stars review

Turbo tax is extremely not - user friendly

There is no place when originially completing the return to enter the spouses Identification Protection PIN. After the return is rejected it says to go to federal taxes other tax situations to enter the PIN. However, that screen is just greyed out and does not let you enter anything. When trying to open the form to enter the PIN it does not allow overide option. Nothing works. Support is not available. No phone numbers and AI just says to enter the pin but doesn't help at all with how to do that when the tax program doesn't allow anywhere to input it.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Jan 24, 2026
JOHN
1 out of 5 stars review

Do not buy this with no return policy.

Buyer beware.....You will need windows 11 to use this program. If you do not have windows 11 and your computer can not upgrade. You will not be able to use this program on your computer. It also states no refund. Unless you want to buy a new computer to use this program.

Helpful?540GAYNUBZ3U18320254855
Feb 7, 2026
SnMMs
5 out of 5 stars review

15+ years of using Turbotax--still doing GREAT!

Easy to use, conveniently fills repetitive info. We've been using Turbotax over 15 years now, and so far, no audits--knock on wood--despite having Schedules C, D, E, F, and the obnoxious 1031s. We had CPAs check our returns 2x out of 15+ years, and only because of a super complicated 1031. Not bad for DIY using Turbotax--which goes to show it's an excellent program.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 7, 2026
Anonymous
4 out of 5 stars review

Good Mac product, works well but three suggestions

Once again I used the desktop version of TurboTax on my Apple Mac mini for 2025 Fed and State taxes calculations. The process was the usual tedium, scrounging for data sources, yet again changing how medical expenses are captured, and all around good times associated with this annual self-flagelation. I do like the organization, the accurate math, the reflection of current tax law, the filing ease, the ability to import the previous year's data, and the fact that it works very well on my Mac desktop…I'm not a fan of doing this on a website. As areas I'd like to see improved, there are a few. One is the worksheets that previously were available almost everywhere. This time, there were several entries where multiple items would have benefitted me to capture and add up, putting only the total into the appropriate line on a form. Oddly, some lines offered this, but many did not. Secondly, I got all the way to e-filing only to see it didn't work. It then suggested I check for software updates. That was the issue. After updating, it worked well. I suggest a stopping point in the software to check for latest versions/forms BEFORE attempting to e-file. Make it an opportunity to save, then check for updates, then update, THEN e-file. Lastly, there was no was in the State software to add Federal and State non-taxable income from VA Disability Compensation, without the State calculated taxes from it. Adding this income might be helpful in calculating State sales tax deductions, but not at the cost of unlawful State income taxes. This is a common source of income that could be handled better to be sure. I tried the TurboTax website for more guidance, but found little of help.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 7, 2026
KVH1
3 out of 5 stars review

Problems with your software

Identified 2 problems with your software that I will need to contact you about: 1. In the PDF of my final federal return, the pages for my 1040 ES (estimated tax payments for 2026) are marked with HUGE letters: DO NOT FILE, NOT FINAL. So I can't print them! 2. I had a direct IRA rollover (code G), and TURBOTAX kept wanting to make this rollover a taxable event.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 7, 2026
TTax Bob34
3 out of 5 stars review

Simple Tasks are a Burden

Program tax calculations seem to be good. A bit disappointed as follows: Online version version is awkward. Can only build 1 set of tax forms per id. Can't use same email address for other accounts (ids). - - - - - - - THIS PRODUCT ---- (Desktop Premier) Prefer desktop version, like using 'Forms' mode 1) Lost Win 10 support for desktop version even with security updates. Had to update to Win 11. 2) Simple things: Credit card month dropdown does not work past 08. Took 3 tries. Had the SAME problem with 2024 version. Can only enter email address in personal wks using an override. Field is locked Can't check electronic filing without getting it flagged as an error (red)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 8, 2026
Please provide a remedy
4 out of 5 stars review

Electronic Import of data

My financial institution, Merrill Lynch Wealth Management, was not listed in the menu of options as it had been in years past. This added substantial time to the completion of my return as I had to enter all data manually and double check my entries manually. Merrill is a partner with Turbo Tax and I don't understand how it could have been omitted.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 8, 2026
DMK1111
5 out of 5 stars review

Awesome !

My fault for waiting so long to file however. it would be great if you guys did support these older years of turbo tax and at least let them connect to the server! Absolutely zero help in getting them to work. But I did manage. Just a thought. I love turbotax programs... I have been using it since 2001

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.