NY estimated taxes caused an inescapable loop. They were calculated on the initial runthrough, but showed up as $0 in the filing section. I went back to state taxes and went through again. It came up as the real number, and I went back to filing section. I elected to have them deducted. The next page said in red letters that it was $0, and I couldn't change. I gave up and canceled payments.

While I was working on my tax return on the same computer, TurboTax asked me to RE-activate my license code repeatedly. It is very frustrating. I am using TurboTax DeskTop. I should not have to sign into Intuit all the time, and I should not have to enter my TurboTax Desktop license code over and over again on the same computer. Please fix this license code problem next year!

Not Satisfactory because it rejects my attempts to efile and gives no advice as to where I can talk to someone. This is the second year in a row this has happened to me. I am finished with Turbotax if this is the type service you are going to provide!!

Overall I have had good success with Turbo Tax Premier across several years, but occasionally I encounter a glitch in the program and have to work around it manually. In 2025 it happened when I answered one of the final review questions and the program changed my annualized income Form 2210, showing an underpayment penalty. I was able to fix it, but if you aren't pretty familiar with manually filling out forms and working around the program, Turbo Tax would have gotten me into a dispute with IRS.

Easy to use, conveniently fills repetitive info. We've been using Turbotax over 15 years now, and so far, no audits--knock on wood--despite having Schedules C, D, E, F, and the obnoxious 1031s. We had CPAs check our returns 2x out of 15+ years, and only because of a super complicated 1031. Not bad for DIY using Turbotax--which goes to show it's an excellent program.

I was really put off by the requirement to replace my apple computer in order to continue to use turbotax. Strongly considered switching to competitor. But in the end, more than 15 years good experience with TT was dominate factor. Still grumping about the "extra" expense, but now hope for compatibility will extend a few more years. The tack on fees for "e-filing" and processing refund were an unpleasant surprise and to my mind not adequately disclosed up front. The two state situation was adequately handled but instruction for handling multiple 1099-R were confusing as if you move mid-year you will get two from the same brokerage but your RMD doesn't change. TT gets confused and over calculate your RMD & add a tax or penalty, Note.My 1099-R from brokerage contained, and I entred, the 17 characters in the state withholding account number box as I was doing the federal tax. Only when I got to the state portion was this flagged as on 14 characters were allowed. After some searching, TT identified which three characters to omit. Should have been flagged in federal part but was not. Had to go back to federal form. Not efficient with my time. On the plus side, the comparison with prior years is extremely valuable to catch big variations year that may be real or typos or omissions. Bottom lime, will probably use next year.

Both last year and this year, when I submitted my Federal tax return with TurboTax, I was notified from the IRS that my return was Rejected. I had to physically go into Deductions & Credits and under Affordable Care Act (Form 1095-A) fill in the information that was required. Then refile my return with the IRS. TurboTax should be prompting me for this information as I had already listed that I had a Form 1095-A. Hopefully this can be fixed for upcoming years.

I am a first time Turbo Tax user and am pleasantly surprised by how easy it was to file my returns. The UI is very intuitive, the direct account linking and import of documents makes it super convenient and error-free to enter all the details. There is a lot of information online through other users and experts about how to handle specific scenarios. Overall very happy and would recommend this to all friends and family.

I've used TurboTax for more than 30 years, and have always been satisfied with the final documents, despite software glitches over the last few years about which I could find no answers from the Community forum. Intuit would do well to analyze the hundreds of problems posted every year to create a troubleshooting guide with suggestions from the software developers, rather than the often unhelpful suggestions by user-laymen.

The payment method would not take any credit card payment. I tried 5 different credit cards and none of them were accepted. The only way to electronic file was to pay another $40 to Turbo Tax to have the money withheld from my federal refund. WHAT A RIP OFF Turbo Tax!!!!!!!! I check online and found many, many other people are having the same problem, it just isn't me like the help person stated. LIES!!!! FIX THE PROBLEM!!!!! When I do my taxes and this problem is still an issues I WILL NOT BE PURCHASING TURBO TAX IN THE FUTURE.