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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,651-1,660 of 5,624 reviews
Mar 15, 2026
junk required
4 out of 5 stars review

review

could not upload CVS files for crypto transactions like I could last year what happened to this feature? When trying to file online could not use a credit card with an expiration month past 10. It just wouldn't come up in the dropdown box. I had to switch to another credit card with a month less than 10. Couldn't resize the window to show the entire dropdown list if there was a 11 or 12.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 12, 2026
MBW47
4 out of 5 stars review

Completion of IRS Form 1116

Turbo tax is unclear and confusing when completing the form Form 1115 on Foreign Tax Credit. While it request info by country where foreign tax is paid in subsequent sheets it does not allow entry by individual country even though up to 4 can be included. Result is that I had to do summary of all and list as Various. Also there are NO prompts or instruction on completing the reconciliation of this form. This is very frustrating and it is not clear whether the form are properly completed and proper credit received.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 7, 2026
Tkonte
1 out of 5 stars review

Crippled software

This will be the very last year I have used your Tax software and note I have used TurboTax since its inception! For a while I did business to business sales and highly recommended your software and for over 30 years I have been involved with supporting IT for small businesses. I will no longer use or recommend your software after you crippled the software to not install on Windows 10 EVEN though Microsoft allows for additional support for Windows 10. How much did Microsoft pay to cripple your software for Windows 10?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 4, 2026
Product Problem
3 out of 5 stars review

lost information

TurboTax user for years. However, this version was less user friendly. But primary reason for reduced rating is glitch in system caused loss of information already input (approx half of information). Required a couple of hours of delay and reinput... plus big concern over confidential information "lost who knows where". you must do better tha this.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 11, 2026
BAF52
5 out of 5 stars review

Why I like turbotax

Love the interface with options to 1) step through areas where you need help, 2) go straight to the areas where you need to enter info, 3) dig into the forms to see exactly why the answer came out the way Turbotax calculated it. Lots of info about specific instructions to understand the conditions that require special treatment. Love the guaranteed accuracy and the e-filing support.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Feb 25, 2026
kcclancy1313
4 out of 5 stars review

TurboTax is Good. But AI is Bad and Getting Worse

In general, this was always a great program for filing my taxes. I've been using it for over 25 years. I like that it saves my information and I just plug in the new info. It used to be quick and easy to use. I like the new products you've added like Audit Defense and Live Review if I need it. But your AI generated review topics are maddening. And this year, I was unable to print a full copy of my entire tax return. Ugh!!! I have had it with AI. I've been a computer nerd for many years and it's driving me crazy! I can't imagine how a lay person can use this easily.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 5, 2026
Johnjjhsd
5 out of 5 stars review

Why the boycotting by Vanguard

TurboTax is terrific and I continue to recruit my friends to use it. HOWEVER, you have to get the problem fixed for why all of the 1099 Int and 1099DIV and 1099 R info wouldn't link over from Vanguard, Wells Fargo and Charles Schwab such that I had to manually enter all of the data which was really hard especially on the 1099 DIV and 1099 R stuff. Please get this issue fixed for next year

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 28, 2026
4185
4 out of 5 stars review

TURBO TAX GREAT BUT

OVERALL EXPERIENCE VERY GOOD. WHEN TRYING TO USE CREDIT CARD TO PAY TO EFILE STATE RETURN, THE DROPDOWN BUTTON FOR THE MONYH OF MY CARD EXPIRATION DATE PLACED THE 10 0VER THE BQCK BUTTON TO THE INFO WAS NO ADDED TO THE FORM. i HAD TO USE A DIFFERENT CARD WITH A JANUARY EXPIRATION DATE TO ENTER THE INFORMATION

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 12, 2026
Unpublished
4 out of 5 stars review

It was a struggle.

Between the IRS and Congress I guess that TT did about as well as could be expected, but a Friggin 56 PAGE BOOK is beyond ridiculous. Howsomeever, your AI handling of my 1099-B saved the day. That "investment" stuff is so far above my pay grade that I would have never made the 15 April deadline without hiring an accountant. Now that I have learned how to tweak the navigation around multiple 1099's on a single property, I'll probably use TT again next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 22, 2026
Jimc066
3 out of 5 stars review

Easy to use, but Lost ability to use Windows 10

Hard to search for answers to questions i have. I wind up using google. I also lost the ability to use my Windows 10 PC since Turbotax no longer supports Windows 10. I have this PC enrolled in the MS extended security updates so Turbotax saying that it's 'insecure' is a joke. They probably wouldn't have stopped me from using that PC if I used a browser to do my filings but they won't allow you to use the desktop software, which is what I prefer

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855