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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 151-160 of 5,609 reviews
Apr 14, 2026
Whycontinue
2 out of 5 stars review

TurboTax another year of let downs

Have been using this product for 30 plus years. There are always problems. Lost two hours trying to undo the issue with reporting 529 disbursements. When it waste only game in town, we put up with the glitches and the problems. Now that there are many more offerings out there, we will try another product next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
Naren B
4 out of 5 stars review

Simple and super convenient to file tax returns

I have been using TurboTax to file my taxes for the past 6 years. It's very convenient to do your taxes from home. I could see there were a lot of improvements in the user interface in the Desktop version. The only reason I didn't give 5 stars is because the Mac Desktop version of the software that I used to file tax returns hit a snag after I was half-way through. I thought it saved all my data but it didn't. I had to start all over again. But because I used Turbotax last year as well, I could quickly import the info from the old file and didn't lose much time.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 14, 2026
endorphin8
1 out of 5 stars review

Turbotax is now spamming ads to buy Tax Advice

Previously liked using Turbotax, but getting spammed with many requests to buy Tax Advice several times at the beginning, throughout, at the end, and even a survey why you did not buy the Tax Advice is annoying, so much that likely will not use Turbotax in the future. I do not mind being asked once in the beginning or at the end, but I do not pay to get spammed with ads to buy more. If I want paid tax advice I would pay an accountant.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 14, 2026
SkySouth10
5 out of 5 stars review

Have Used TurboTax for Years

I have used TurboTax for years, first when my husband was self-employed and we had rental properties that we were managing. Our taxes are now a bit easier, without the self-employment income, but TurboTax has guided us through everything that had tax implications over the years, including a fire on our property, and now, retirement income. I can't imagine doing our taxes without TurboTax, since the hardest part is getting all the information together, which I'd still have to do even if I was having someone else prepare our taxes. And TurboTax for Mac OS has become more robust over the years as well. And TurboTax offers all the support you could need or ask for.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
BobQ 2025
4 out of 5 stars review

TurboTax Complications

I found 2025 TurboTax very difficult to use. The downloads fromm brokage firms was easy, but too much data was loaded into TurboTax. This would normally not be a problem, however with one of my accounts (Pershing), many stock calls were purformed, resulting in many of the flags to be set wrong. This caused me hurs and hours of work trying to sort out this mess to get all of the TurboTax errors corrected. I believe I must now go to a Tax Accoount for future tax preparation. TurboTax greatly complicated my tax preparation and failed me this year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
DR155
4 out of 5 stars review

Turbo Tax is a helpful software to do your taxes.

Confusing on some questions within the software to specific forms and answers to questions. Could be more detailed on instructions for filling out some forms. Also, not easy to contact for a quick specific question as the help online search doesn't get you to the answer, when you need to ask a specific question of a real person.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 10, 2026
Anonymous
4 out of 5 stars review

Error Fix Loop, not inspiring

Generally good, but this year I got into a loop at the final steps where it said there were vague "errors", prompted me to click to fix the errors, then said there were still "errors" with no details saying WHAT the issue was. This cycle repeated multiple times, til I got sick of it and just clicked continue. It was an unnerving experience and gave me LESS CONFIDENCE in the software.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 14, 2026
Home office deduction
4 out of 5 stars review

Software improvements

It is easy to use and intuitive, except that there are some improvements that I would suggest: Make home office deductions for partners easier to use and track and deduct from self employment income. Note that generally, partners who receive a K-1 do not file a Schedule C. QBI income and deductions should not require manual calculations.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
Frustrated0123
3 out of 5 stars review

Increasingly convinced Turbotax isn't worth it

I have never been so frustrated. I had a problem with my employer withholding Wisconsin taxes in error (I live in Illinois) and Turbotax was completely unable to offer any guidance and kept giving me errors with no guidance or suggestions. Then, after I thought I figured it out, paid for an additional state filing, passed all the error checks, and went to transmit - THEN it tells me there's a problem because field 16 is blank - again with no guidance at all. I am also continually frustrated by Turbotax asking for information from forms I downloaded or previous year tax returns when it should know that already. The only reason I haven't switched to another software is I don't want to deal with it not knowing my previous information. If Turboxtax makes me find it and enter it anyway, what's the point? Just once I would like to do my taxes without having to search up terms, rules, and explanations on other sources because Turbotax does not explain common situations. Premier should be capable of handling kids in college and basic investments/401K without my having to continually search for other references.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 13, 2026
dZ82937493287
1 out of 5 stars review

program crashing

your program crashes on people when it is trying to transmit after people sent hours on it. Also, why won't it all you to just upload forms that can't be imported so they do not have to mailed. The import function only allows you from a limited amount of companies.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855