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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,431-1,440 of 5,620 reviews
Mar 14, 2026
Brad VS
3 out of 5 stars review

Online was a bad experience

I did my taxes with the new online version but I reverted back to the old App version for my kids. It took me over 4 hours to complete my taxes and about the same for my son. we had issues with TurboTax adding 2 1116 forms due to a foreign tax credit and carryover from previous years. I deleted both and tried to add one back with both but the form online looks very different to what we printed in prior years so couldn't reconcile where various figures should be entered. I will just give up the benefit (354 + 14.40) since my son is a minor and doesn't pay taxes yet. Also, to have to go in and adjust every sale of GLD and SLV due to sales for fees to cover management expenses. I had over 4 hours into doing the taxes of a teenager that made under $4000 so at some point I had to stop the time attempting. I am very analytical and don't like failing to figure things out, so congratulations on getting me to give up.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 14, 2026
JAT57
3 out of 5 stars review

SosSo Tax prep

This year I did the Premier version still using most of the Forms from last year. The interview process did not check correctly for double form entries transfers and seem to forget that a 1099-R was taxable which I corrected. IRA withdraw showed in 1040 no tax taken out and BOX 7 option 7 selected didn't really fix that until you go to 1099-R manually goto "Verify Box 7 Dist. Code" and review the options and select A4 in my case else the Turbo TAX totally misses this review ck from what I experience. For ADU Labor/Material deductions I never could figure which form to use so I ended up putting it on Schedule C since this was to be used for support services. Section 179 and 1065 all that is confusing for that sort of tax deduction.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 5, 2026
Tired of Turbo Tax issues
1 out of 5 stars review

Using Tax Slayer next year

I spent HOURS on a very simple return because the interview screens were blank and my college expenses could not be entered. I finally found a solution by google search to set as being run by an administrator. Guess what? Thousands of people are wasting time with this same question year after year. Why is this not a default setting? The pop-ups for the survey asking why I did not want to update my 5 federal e-filing desktop version to a single federal e-file was annoying and I couldn't get the window to close and could not use the software because of that winder. I finally discovered ALT+F4 made it go away. I also don't like the constant upsell for audit defense and tax advice. I will be using Tax Slayer next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 9, 2026
LTMNC
5 out of 5 stars review

I love using Turbotax

I use the import feature to import my 1099-Rs, 1099-INTs, and Consolidated Statements from my investment firm. This is easy and eliminates input errors. I also like several features such as the 1099-R summary that shows all my retirement distributions and pensions,. We have a basis (some tax free money) in our Traditional IRAs. The IRA worksheet tracks the basis and shows any Roth IRA conversions and balances by year as well as contributions and distributions. Makes it easy to review and track.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 20, 2026
Rick1214Syracuse
2 out of 5 stars review

Unsatisfactory

I take my IRA distribution at the end of the year and pay the estimated taxes then. Turbotax assessed me a tax penalty even though the relevant timing information was visible to it. I had to manually go through the tedious process of entering my quarterly data. That is unacceptable in a supposed Premier tax version.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 9, 2026
MJ27N
5 out of 5 stars review

Turbo Tax is the best

So far, Turbo Tax Premier product in terms of tax preparation works excellent for me. Well, technically talking about all the TT products i am using they are pretty good, its excellent and I am not ashamed to recommend the product to my friends, co-workers and etc.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Mar 14, 2026
HGEEE
2 out of 5 stars review

WHAT'S UP WITH TURBO TAX

THIS YEARS AND PREVIOUS YEARS! AT THE END, BEFORE ELECTRONICALLY FILING TAXES. THE PROGRAMS PROMPTS THE USER TO PAY AN AUDIT DEFENSE OR PREMIUM FEE! WHY DO I NEED TO PAY FOR ANOTHER FEE IF I ALREADY BOUGHT THE RIGHTS TO USE THE SOFTWARE. THIS LOOKS LIKE SOME TYPE OF HIDDEN FEE! THIS SHOULD BE ILLEGAL!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
GolferGirlVirginia
5 out of 5 stars review

TurboTax really excels in meeting our needs.

Importing the tax information from last year was critical. We liked the ability to download information directly from our financial institutions (this save a lot of time). The questions posed by Turbo Tax are generally straightforward but not always. We liked being able to go back and review individual topics. In past years we had difficulty accessing Form 8606 for IRA distributions. We have learned to search for the form we needed under the list of forms - and we were able to fill it out with information specific to our needs. One criticism - at the end, when Turbo Tax is reviewing for errors - the alert said we had to fill in the box on line 22 on a 1099-INT, however, we had 16 1099-INT forms and it was a real pain to determine which one TurboTax had targeted. If the goal is to fix errors, then the software should just bring up the form that needs to be corrected. That would be very helpful. I think TurboTax gets smarter each year - and perhaps listens to customers reviews. Kudos to staff for the changes you have made over the years.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 17, 2026
JDD234
3 out of 5 stars review

Getting more buggy every year

TT desktop seems to be getting more and more buggy every year. Not the same quality control that used to be. Mark estimated/add supporting details availability is very buggy in new UI. Major issue with estimated fields and tax summary bug that doesn't go away once fields are marked not estimated. Still can't imagine another way to file on my own, but every year I am more disappointed with the quality. And no, I have zero desire to use the web version.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 18, 2026
jschaffe
3 out of 5 stars review

TurboTax continues it's degradation

The tax preparation functionality seems as tight and accurate as it ever was, and the Premier product covers all my needs. This would earn it 5 stars except for an increasing number of other problems, some unaddressed for several years. By far the major problem is the activation process. Two years ago I ran out of activations, even though I never installed TT on more than one computer. Last year I barely made it to the end. This year, I couldn't even install it and migrate my data from last year's return without burning up one extra activation. The insane plea at the beginning for me to use online TT (after spending money to purchase it) cost me one activation when I clicked Cancel. Awful! After that, I never quit TT, I ejected all external drives, disconnected Ethernet and all USB devices, and avoided updating any other software. This is not by any stretch of the imagination user friendly! The idea of sharing it with my children is a fantasy. Congratulations, they have to buy their own copy. Guess Intuit is making money, but I call this false advertising. I've been a TT user since it was first released as MacinTax, but if this activation debacle continues I'll seriously be looking at other tax prep software. I was forced to keep my TT files in Documents which as a Macintosh user I avoid for everything else because so much disorganized junk gets stored there. At first I couldn't even open last year's return to do the migration until I moved it into Documents. Thank God I read the community posts about activation and noticed one PC user talking about the location of TT files. The UI is burdened by intrusive and repetitive marketing for Intuit services I do not need or want. It's fine to offer them up front and near the end, but please, save me dozens of unneeded clicks by keeping intrusions to a minimum. There are many other wasted click examples. Every year I've been advised that I could reduce taxes by putting money away for retirement (I'm already retired). Click. No, I actually don't qualify. Click again. The revised UI to enter Interest, Dividends, and Gain seems like the developers didn't finish changing from the old UI to a new one, which is a lot harder to understand than the old one. More wasted clicks. I was asked if I still have the same banking and investment accounts as last year. When I imported my information from the institutions, TT created new entries for each fund or institution. Many more clicks to investigate and delete the unused original duplicated entries. I could go on, but this is a summary of my experience.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855