I've been using Turbo Tax for over 10 years and it have been a life safer for all those years. Each year the tax programs have continued to improve and strengthen my confidence in using it. It is very accurate in tabulating my return and features have definitely improved over the years. The compatibility with the integration of my tax forms have been spot on and easy. Although I have not reached out for any support from the staff I am put at ease knowing someone is always available to assist me if I run into any difficulties.

I like the ability to use forms rather than go through the interview when I don't need it. Reviewing deductions and credits is helpful. One thing I'd like is to have a link to the resource to correct a line item rather than having to go through the review first. Overall I find it very easy to use TurboTax.

Although I was careful to enter the actual dates of my estimated tax payments in 2025, I noticed when I was printing my state tax return (after filing) that the dates had defaulted to the estimated tax due dates, not the actual dates I paid. That apparently happened last year also, although I did not see it until TurboTax reported I'd paid my 2024 4th installment on January 15, 2025 (which is why I was careful to enter the actual payment dates). Other than that glitch, I am happy with how TurboTax works and its accuracy.

It takes entirely too long to update. I am running very high internet speed and a modern computer. It should take that long to update software. I think Turbotax knows that there is a issue because it puts comments while updating like "we know it is taking a little longer than usual".

Decades long Turbo Tax user. The software, while a tad difficult to load this year, provided easy-to-follow instructions and assists; when I needed more information the advisor interface was available to get the details I required. I really appreciate the many features of this TT Premier.

DO NOT BUY !!! This version will not load on Windows 10 OS computers. Past versions of TT were not OS dependent and would load without issues (95, 98, XP, 7/8) if you have Windows 10 the only option is to buy a new new computer with Windows 11 or use the "online" version storing your information somewhere on the net becoming susceptible to data breach. TT needs to fix this issue now. Again, .....DO NOT BUY

I have been using TurboTax to prepare my taxes for over 20 years! It has saved me so much time and effort and can't even imagine preparing taxes by hand. This program just seems to get better and better every year. Keep up the good work, TurboTax!

Terribly difficult to use. Impossible to use charitable donations (non-money) this year. Last year it was so easy to have non-cash items cost estimated and entered. Impossible to save. I continually lost my saved forms and had to start from beginning. So frustrating.

The interface is easy to use, intuitive and enables accurate filing. Technical support is outstanding. Intuit TT's Representative Katherine's service was highly professional, extremely thorough with a wonderfully courteous and patient demeanor. Thank you!

We've been trying to e-file our State of Wisconsin taxes for over 2 weeks. They keep getting rejected. The State of Wisconsin helped us correct the first error but the later rejections give no reason. The State of Wisconsin keeps telling us that TurboTax has to up date their software to reflect how Wisconsin is handling Retiree's income and to wait a couple of days and refile. The first up date was supposed to be on 2/13/2026 & the last update was yesterday 2/20/2026. We refile & keep getting rejected. No reasons as to why we are getting rejected. Could you please fix the problem? Getting real tired of the process & I am not a happy camper.