Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
Sort by |
Showing 1,311-1,320 of 5,620 reviews
Mar 6, 2026
Rick9b
1 out of 5 stars review

Turbo Disappoints

I have been a TTuser for more than20 years. I always purchase the program in mid November for trial runs and do end of year tax planning. This year the program was totally useless and not ready for use until mid/late January. I used on line TaxAct for my end of year tax planning. If TaxAct can be ready on time, then whats wrong with Turbo tax??? Changes in the interface this year were not intuitive. Overall.. a huge disappointment

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 7, 2026
KVH1
3 out of 5 stars review

Problems with your software

Identified 2 problems with your software that I will need to contact you about: 1. In the PDF of my final federal return, the pages for my 1040 ES (estimated tax payments for 2026) are marked with HUGE letters: DO NOT FILE, NOT FINAL. So I can't print them! 2. I had a direct IRA rollover (code G), and TURBOTAX kept wanting to make this rollover a taxable event.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
Doorman 67
5 out of 5 stars review

Turbo Tax Support Rocks

Had an issue when entering the license code - Turbo Tax was reporting it was invalid. The instructions indicate Windows 11 is required. What the instructions don't advise is that ALL system updates also need to be performed. I used the 800 number to contact support and the woman who connected was very patient, walked me through the updates, and stayed on the phone until Turbo Tax was ready for me to start my return. I am very grateful to her.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 15, 2026
Court1243
3 out of 5 stars review

Data Import Frustration

It was very inconvenient & frustrating to not being able to connect & import data from financial institutions like Charles Schwab. This has worked with no issues in the past but was not able to get it to work this time & I have heard that others have ran into the same issue.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 11, 2026
JBCxyz
1 out of 5 stars review

Turbo Tax Has been overly complicated and not user

Every year Turbo Tax get worse and worse. Your Importing of tax from Brokerages and others is a nightmare on Elm street. You have to carefully check to make sure you don't have duplicate and overlaping data. 2 years ago you could tell what you imported . I hate your stuff and will be trying something else next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 7, 2026
Roland B
4 out of 5 stars review

Great to do your own tax return

Questions asked to make it easy to complete tax return. Various Help options are always available for unique situations. I import from Quicken which sometimes duplicates data like charitable contributions, which is easily rectified. I have been using Turbo tax Premier for many years. Never had an issue with Federal returns.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 20, 2026
Only The Best 123456789
4 out of 5 stars review

Have been using TurboTax for 10+ years

I have always loved TurboTax and have never had an issue until this year. For some reason it did not update my TurboTax when I opened it to do my taxes. For this reason, it got stuck on transmitting my returns. TurboTax wanted to charge me a fee to help with this issue. I finally just shut down my computer and when it came backup, it finally update my TurboTax and let me transmit my return. Other than that, Love It!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 18, 2026
D in IN 2026
4 out of 5 stars review

No Explanation in Indiana Return Error Checking

When filing an Indiana return, there were no explanations in the program when it was error checking the forms and found missing information that needed to be added. I eventually figured out that the requested info was for county addresses for filer and spouse by asking ChatGPT to explain what TurboTax was asking since Turbotax was asking for info using the database type codes for that field in the form.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 12, 2026
TaxpayerOfOhio
4 out of 5 stars review

Lost Ease of Creating Worksheets

I opted to use the Premier version of TurboTax this year because I knew I had AMT issues to be addressed. In previous years I used the Deluxe version and liked that tool. What seemed to be missing in the Premier version was a means to readily right-click on entry blocks looking for a value and being able to quickly create a worksheet. These worksheets are valuable to me because they capture details of the values I am applying to my filing records. Moving to the Forms entry to provide details is not convenient.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 9, 2026
jc1000whatever
4 out of 5 stars review

OK overall but not paper-free and too much work

I use the desktop version for Mac because it gives me access to the forms. I find the 'interview' process sometimes skips over or grabs the wrong information. I wish TurboTax had (a) imported my brokerage transactions with the 1099-B; (b) given me the choice to enter my brokerage transactions; or (c) imported my brokerage statement as a PDF. At the end I got the unwelcome message that I now had to find and print the statement with forms 8949 and 8453 and mail them to the IRS. This is unnecessary and more painful than any of these options. Overall though, it's OK. Outrageous however that Intuit lobbies the US government to stop them simplifying tax filing and allowing us to deal direct with the IRS as in other countries. I shouldn't really be giving you my business at all.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855