I see it is a new version. Well, it locked up twice on me. And you don't need to ask over and over again if I want to try the online version. Once is enough! Entering income is a bit annoying..the previous version was nice and neat to pick your income source.

Turbotax is straightforward. I like I can download accounts. I hate the IRS...far too complicated. It should be against the law to pay someone to do taxes...they should be simple enough with few rules that a parson with only a 6th grade education (most Americans) can understand. But, Turbotax, overpriced, is effective.

The initial download took quite a while and required on my part with continued restarts. Once I began using the program, it was very straightforward. I am not sure if you planned double up on the production of two copies of the file to mail packages. It just gives me another set of forms in case the first gets lost in the mail.

Other than a few problems, Turbo Tax was very good and very easy to use. The problems we had were with the investment importing. The first time it wouldn't work and DID NOT import all of our investment information. When we reviewed everything a second time (which we always do before filing), it worked. Secondly, it kept trying to send us into the Canadian Retirement.

The UI/UX on this version of TurboTax was terrible. It started off by constant reminders to do taxes online. I don't want to! The section on income/investments was confusing and unclear as to what was done and what needed review. The app constantly threw modals up asking for feedback. Just stop. Also, the typeface and leading were terrible small/tight and not adjustable.

Useability of this product is below expectations (previous experience). Corners cut and useability not fully tested. Pathetic activation functionality. Poor use of screen space -- why make so small on my screen??? Hard to read information pop ups. You are lucky Im giving it a C. This product was perfect in previous year s but for the past few, it has gone downhill. Consider my loyalty fully tested and nearly drained. Get it together (again)!

Had an issue when entering the license code - Turbo Tax was reporting it was invalid. The instructions indicate Windows 11 is required. What the instructions don't advise is that ALL system updates also need to be performed. I used the 800 number to contact support and the woman who connected was very patient, walked me through the updates, and stayed on the phone until Turbo Tax was ready for me to start my return. I am very grateful to her.

I had a little trouble with the program not putting my wife's RMD info in correctly. It kept showing it as an early withdrawal from her IRA, which was not true. I had to go back in twice to fix it. If I didn't fix it, we were going to owe 25% tax on the RMD. Otherwise it worked out and I will continue to use the software.

Turbo tax is good if you don't have to go back. If you need to change anything or don't understand something and then hit the wrong button and try to go back, it's difficult, sometimes a hole different question track. I get so frustrated, had to go back and start all over on a new return. Then I was sent a form late, so had to do an amendment. That was difficult to find and then Turbo Tax just said to go to the deduction menu and put in numbers from the K-1 form. It didn't help at all. I had no idea what numbers they were talking about or how to do that. It did not help me navigate that.

My fourth year using TurboTax. Our return was more complex this year so TurboTax was an even greater help.I would add a function that explained how calculation were made and why values were what they were (you were able to use deductions to lower you AGI to $$$$$ for example)