Useability of this product is below expectations (previous experience). Corners cut and useability not fully tested. Pathetic activation functionality. Poor use of screen space -- why make so small on my screen??? Hard to read information pop ups. You are lucky Im giving it a C. This product was perfect in previous year s but for the past few, it has gone downhill. Consider my loyalty fully tested and nearly drained. Get it together (again)!

The credit card payment glitch was the last straw when finalizing the charge to efile a charge was levied via credit card as I did not have the option of a refund deduction. The payment glitch with my Premier version did not allow for a credit card month greater than 08 (August) and I had the month of November (11)--this caused endless suffering as my Mac does not have a mouse nor would the trackpad allow for me to scroll to month 11. Absolutely ridiculous. I'd like a refund of the cost of this worthless software.

TurboTax desktop: Install is problematic on Windows 11. Not to mention the TurboTax update just hangs and had to reinstall to workaround the issue by downloading the updated version. In the midway trying to launch the TurboTax program on windows 11 it gets blocked. There is no way run it even with Admin Privilege.

I enjoy TT and its step-by-step approach. However, previous years had ItsDeductible to help itemize donations. I had to use 3rd Party software for this and pay for it. Also, prior years handled 529 expenses better with specific boxes to add in college expenses like Room & Board, Transportation, etc. 2025 had one all-purpose box and wasn't clear what to include. Bad for 529 users.

When it came time to file taxes, I was unable to do so because all of my credit cards had an expiration month after August. The user interface would not allow me to enter any month beyond 8. I used help and followed the recommendation, but they did not solve the problem. I find it unacceptable that a product has such a blatant bug that will not allow certain credit cards. I ended up using a reserve card that had an earlier expiration month. This was not my desired choice.

Completed my taxes with turbo tax okay. Tried to e-file and could not compete the credit card information. Tried 6-8 times and used different cards with same bad results. Your program to enter credit card information would not allow the expiration date month to enter using the pull down as directed. I am totally teed off. What a disappointment. I have been using TT for more years than I can remember. This year had to file by mail. Won't happen again.

I had to BUY a windows 11 computer to do my Taxes. With all the hacking going on, I DO NOT trust you or feel comfortable doing this online., In fact I WILL be looking for alternatives. Ever since you quit sending out a CD just to save pennies and then raised the price anyway, I have been displeased.

I like the guided prompts for input. I think some of the 1099-R handling could better, especially when only a portion is taxable as different activities from an IRA or 401k could be combined on one 1099, as conversions and direct rollovers need to be handled differently. I do not like all the pop up things trying to get me to buy a service or that I have to wait for a specific date to upload my tax forms from a brokerage when they are actually ready before that date. Can't we try and fail if they are not really there?

I use turbo tax every year to do my taxes and my parents taxes. This year I had difficulties with communication with intuit. I received an email indicating form 5695 was available and I could continue doing my taxes, however, the download did not update the software. After 24 hours, i called the hotline, was transferred several times and had to reconfirm who I was each time. I was not "warm" transferred. In the end, they told me to wait for the download. They didn't answer my question directly - was it available or not. Conflicting information with the original date of availability 3/2026, to an email indicating it was available, to no updates in the system. I just filed my taxes, and couldn't print ANY forms. The software indicated the reason was ny. but I am unable to print my federal forms as well. very frustrating to say the least.

The software seemed to work well to prepare my return. I didn't have any issues with e-filing the federal return. The state return was another matter entirely. I did not have tax due, and was not getting a refund. Therefore, why should I pay $25 to e-file the state return? But the problem is it's not clear at all how to print the required state forms and mail them. The app keeps bringing me back to info about e-filing, or it offers expert advice for a $60 payment. This info should be easily accessible in the app. I've never had this problem before with turbotax, but it is likely to influence