I have used TT for many years because I liked the Q and A format and the ability to have TT do all the calculations. However, one thing that I have always resented is the inability to easily print the information on a TT screen that I was working on. I don't understand why TT will not allow a customer to do this. Regarding TT expert assistance, I was unable to find the option I was interested in, which lies somewhere between asking a question and having an expert prepare my entire return. What I wanted was to prepare the return myself, and then have an expert review the entire return with me and identify any issues that I may have missed.

Overall it is a quality product that makes it "easier" to file taxes. Need to make it easier to update return based on corrected 1099s. This section should have a simple 1 button to take you through simply updating 1099s. Its a very common thing for them to be revised sometimes more than once. Also for states that don't have income tax (Yeah for TN!) it would be better to allow it to go straight to filing fed return w/o all the prompts to

It would be helpful if TurboTax allowed the use to see how it calculated each of the numbers. Also I don't understand how it cannot support the DC requirement to add back in muni interest from state other than DC and its territories. I also experienced glitches in trying to amend earlier answers after a physical review

The estimated tax section is terrible. I couldn't figure out where to enter my retirement income so the results were totally inaccurate. I talked to a live expert who couldn't answer anything specific about the software, such as where to input my retirement income. She was, however, quite helpful by recommending I ignore the software results if I felt they were inaccurate and told me I could use my own calculated results to pay estimated taxes. Given what I paid for this software, I shouldn't have had to calculate estimated tax payments myself.

I like to go back through everything once completed. Every year I have the same issue that I have entered the same information in more than one place in the app as I choose to walk through all topics. I see the duplication in the summary, but have a hard time finding/figuring out where to go back to make the correction

Took 4 hours to click each box of my investment transactions to indicate that they are not digital. I don't hold any digital assets. Why can't TurboTax just allow group selection?

I had several problems related to incomplete downloads from financial institutions. I ended up getting help for two of them. The tax advisor was able to solve the problems very quickly.

Really pathetic. Your software has become nearly useless. Your lack of help screens and information on otherwise extremely arcane, murky and obfuscated questions is unconscionable. A.I. understands your software better than you do. Just terrible.

I have used turbo tax for 10+ years. THis is the first time ever I could not electronically file my State Return because of some silly calculation for penalty that you don't support. It is just ridiculous that such a common form is not supported.

Could not transmit forms -got error message EIN was incorrect and it is not and have transmitted using that payor with that exact EIN for several prior years.