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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
756 ratings513 reviews
  1. 5 stars60% (450)
  2. 4 stars15% (114)
  3. 3 stars12% (93)
  4. 2 stars5% (37)
  5. 1 star8% (62)

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Showing 41-50 of 513 reviews
Jan 23, 2026
Reviewer name: Juan G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Ear fatigue

I bought these to wear throughout a 12 hour work shift. Great music sound, great phone call capabilities. My ears are sore after 2-3 hours of continuous wear.

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Oct 25, 2025
Reviewer name: William Avon Financial
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Very nice but don't play loud enough

These do not sit in your ear nor use jawbone technology like the around the head Shokz do, so if your environment is noisy even at a low level (ie: coffee shop), the volume is too low.

Helpful?65FX8LZX47EA18296300198
reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thanks!

Oct 23, 2025
Reviewer name: Sondra
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great sound, poor battery

These have great sound like surround sound. My biggest complaint is that I don't really like the touch feature, and the battery life seems really short compared to the bone conducting headphones

Helpful?65FX8LZX47EA18296300198
reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. The Shokz app also allows for customizing the touch sensors. If the battery is not functioning properly, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!

Jan 21, 2026
Reviewer name: Dave R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great at work

Easy to use, some of us that might be little less coordinated might struggle occasionally with getting them settled! lol They work great and have a long battery life! Recommend them to anyone.🤓

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Sep 10, 2026
Reviewer name: Daniel D.
4 out of 5 stars
4 out of 5 stars review

Very solid

I got them on sale and I think that's the perfect price for these bad boys. Music sounds crisp, very good bass response, and podcasts sound flawless. Just wish the battery life was a little better.

Review from Shokz
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Oct 8, 2026
Reviewer name: Patty G.
5 out of 5 stars
5 out of 5 stars review

Love them!

I had different ear buds before that kept falling out of my ears and were uncomfortable. These are very comfortable, stay on and sound amazing. I wear glasses and they are great with them too! I love the pink color!

Review from Shokz
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Jul 14, 2026
Reviewer name: PhilRoy
2 out of 5 stars
2 out of 5 stars review

Disappointed

I really tried to work with these AirPods however, everyone I spoke to when using them said it sounded like I was underwater not clear couldn't hear me sometimes even get disconnected so I don't give it a good rating when I first got it. The phone case was hard to charge because the cord didn't go in properly overall I'm not happy with my purchase for the problems that I've experienced. I was trying to pair it with my iPhone Pro Max 16 unfortunately I'll be returning this. Perhaps I got a lemon and I should give it another try or getting another pair but only if it's being offered free of charge as an exchange, we'll see what the company comes back with. Took pictures to upload however the system would not let me

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Jul 29, 2026
Reviewer name: Christi H.
3 out of 5 stars
3 out of 5 stars review

Uncomfortable and poor touch control sensitivity

Pros - 1) sound quality is great; 2) battery charge lasts a long time. Cons - 1) part of the earpiece rests on your ear cartilage, which was uncomfortable for me - I could only tolerate it for about 2 hours at a time; 2) the touch buttons are oversensitive to inadvertent touch, resulting in hanging up on phone calls or changing tracks without intending to, but not sensitive enough when deliberately tapping them (had to tap 5-6 times to get a response); 3) on phone calls, the mic picks up on every nearby ambient noise and interprets it as you speaking, so it mutes the caller - in other words, you won't be able to type, do dishes, or do anything else during a phone call; 4) there's no function to turn off the earbuds except by returning them to their case, which makes switching from earbuds to speaker phone (on a phone call) or earbuds to another Bluetooth device (when listening to audio) inconvenient.

Review from Shokz
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Jun 17, 2026
Reviewer name: Briana D.
5 out of 5 stars
5 out of 5 stars review

Shokz for the Girls

I didn't know how unsafe I was being running with headphones that make me unaware of my surrounding. When I started training for my first marathon I realized that these runs are going to get longer and I need to be aware of my surroundings. I'm so happy that I've invested in a pair. As a woman safety is very important and needed.

Review from Shokz
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Aug 7, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Failed Trial; Call Quality Issue

The idea was great: weightless, much better sound quality, and lovely color! But the call quality was flaky from the beginning. Now it seems like it's unusable-- I can hear fine, but not for the other side. Constantly getting cut off and lots of noise. I was treating like a treasure, so it's not the mishandling problem. Within 3 months, the calls are no good. Too bad, I liked the music sound much better with this than with OpenRun and I could hear people talking much better with these.

Helpful?65FX8LZX47EA18296300198