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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
756 ratings513 reviews
  1. 5 stars60% (450)
  2. 4 stars15% (114)
  3. 3 stars12% (93)
  4. 2 stars5% (37)
  5. 1 star8% (62)

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Showing 151-160 of 513 reviews
May 19, 2026
Reviewer name: Nina S.
5 out of 5 stars
5 out of 5 stars review

shokz

I am not thrilled. They are uncomfortable if wearing all day. Does not shut off easily or answer phones

Review from Shokz
Helpful?65FX8LZX47EA18296300198
Nov 16, 2025
Reviewer name: Sandra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great sound quality.

Wonderful headphones. Sound quality is exceptional. Clear and concise. And does not hurt your ears because it sits on the outsid of the inner ear.

Helpful?65FX8LZX47EA18296300198
Dec 7, 2025
Reviewer name: DANIEL
2 out of 5 stars
2 out of 5 stars review

Poor sound quality...weak base and too much treble. I came from using Powerbeats Pro and these are a significant downgrade. Going to return these ASAP and spend the extra $150 for another pair of quality earbuds.

Helpful?65FX8LZX47EA18296300198
Oct 27, 2025
Reviewer name: Katherine J.
5 out of 5 stars
5 out of 5 stars review

These ear buds are REALLY

These ear buds are REALLY comfortable, and the sound is beautiful. I got white so I can find them in my bag when I need them. I can wear them while leaning into a pillow on the couch. Very handy.

Review from Shokz
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Mar 13, 2025
Reviewer name: Louis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

These earbuds are better than any earbuds that I've had previously they're easy to pair and the sound is very good. They are just all around great. They are very easy to use.

Review from walmart.com
Helpful?65FX8LZX47EA18296300198
Nov 16, 2025
Reviewer name: Shaylee K.
4 out of 5 stars
4 out of 5 stars review

Great headphones just one problem

I love Shokz headphones and this pair is pretty cool. My only complaint is if you have small ears the part that directs music in your ears presses on the side of your ear in, any position, and can leave it sore after awhile.

Review from Shokz
Helpful?65FX8LZX47EA18296300198
Dec 25, 2025
Reviewer name: Sammie S.
5 out of 5 stars
5 out of 5 stars review

The on/off instructions are very

The on/off instructions are very lacking. The call answer/end instructions are lacking. The product is SUPERIOR to anything l have ever used in the past

Review from Shokz
Helpful?65FX8LZX47EA18296300198
Jul 24, 2025
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Product works poorly. Can not hear as well as the bone technology of the other headsets. Also am told that I can’t be heard from the people on my calls

Review from walmart.com
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reply from Shokz

Hi Mark - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit Air. In this case, we'd suggest a manual reset of the headphones, as well as ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!

Feb 5, 2026
Reviewer name: William W.
5 out of 5 stars
5 out of 5 stars review

Open Ear

Very light weight and comfortable. Sound is excellent. Controls take a little bit to get used to but easy to use overall. Highly recommend this product.

Review from Shokz
Helpful?65FX8LZX47EA18296300198
Dec 20, 2025
Reviewer name: BigD
2 out of 5 stars
2 out of 5 stars review

Comfortable but too quiet

These are super comfortable and fit very well. But they don't get nearly loud enough. I can imagine that when you're active and there's lots of background noise, these will be easily overpowered.

Helpful?65FX8LZX47EA18296300198
reply from AfterShokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.