It is a great product. I have used it for many years. The only thing I had a problem with was getting it installed on my computer. I spent over 2 hours with a representative to get it to work. It all seemed so easy before. Wish it worked that way again.

I have used Turbo Tax for over 20 years. This may be the last time I use the program. My taxes are not overly complicated and I specifically enjoyed that the program forwards most all information from the previous year's taxes. This year not so much. First, it directed me to a cloud based program that required me to completely enter my wife's and my full information. When I FINALLY navigated back to the desk top version 1099 and financial institution had a tab for "Needs Review" but again required all information to be re-entered. I will review options for next.

When going to pay for state and when entering credit card for state payment, the place where you scroll down to enter experation month does not scroll past 8. I don't have a credit card with an experation date before August of any year. This is a major flaw, in my opinion.

I use a Mac, not a PC. Again this year, the latest version of TurboTax refused to acknowledge that I had a TurboTax file from last year. I had to go on line to find out from others that I had to go back to 2024 and restart everything. A couple years ago, I did what TurboTax recommended about using a password to save a file, and ended up having to enter everything by hand. I'll never do that again.

Online and desktop are out of sync. Desktop shows efile accepted but still asking for me to file? Online version wants me to enter all my bank information and pay again to file. Need to get the two programs in sync and ensure the desktop application has updated all sections with efile complete for both State and Federal.

It is still simple and easy to use. Although, there was a glitch that would not allow last year's info to be transferred, but it was corrected the next day. When the problem initially happened, your AI assistant blamed it on my 'corrupt' file. But I checked out my file and found it to be okay. I just shut it down and came back the next day hoping you all found that your program was iffy. And so it was. When I booted it up the next day, and the update happened, it worked.

I've never run into the issues I've experienced this tax season. In the past, once your itemized deductions amount were greater than the standard deduction, the program automatically used the larger number in computing the overall taxable income amount. The handling of State return has issues related to the reporting of school tuition contributions. The system believes that everyone is making contributions to schools. You can't get through the review process for the state forms without putting something in the various boxes.

Filed my federal return early as I was owed a refund and the process was great. I had to wait to file the state return but when I reopened the software it won't let me continue but instead tries to get me to refile the federal return. I've been unable to efile my state return. I didn't have these issues in past software versions. Federal and state often have different due dates - I should not be forced to file them together.

Increasingly disappointed with each successive year I use Turbo Tax (I've used it since it first came on the market) I could go on all day but will mention This is the third time in my life I have had to buy a new computer b/c of TurboTax. Program won't run on W10 and W11 won't install on older computer. A lot like telling a carpenter he needs to buy all new tools to build each house. Took me most of a day & several calls to open my Intuit account b/c I changed my phone number. Ended up starting a whole new account under another email and phone number b/4 I could enter my license code and start the next day. Why do I need an account, why do you need my phone number, I bough the program, I want to install it just like when I got the disc and installed it. This is the last time I will use TurboTax

Overall a good tax prep tool to have. What I don't like about this product is the constant marketing to get you to buy more services. I've paid for the desired product, that should have been enough. Also, the fee to use Intuits payment services is higher then other similar providers for the same service.