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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 611-620 of 9,820 reviews
Apr 3, 2026
HoserMB
1 out of 5 stars review

Extremely poor interface

Even though I have used Turbo Tax for decades, I could not populate all of my personal data fro previous years. I had to re-enter EVERYTHING and cannot compare this year's return with any previous years. VERY DISAPPOINTED!!! The when I had to print my return before e-filing, the program locked.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 28, 2026
SteveU52
2 out of 5 stars review

Marginal product and too expensive.

Very poor handling of Canadian retirement accounts. No way to enter foreign tax paid except as 1099-div and that was difficult to find. Not impressed with Win11 requirement. Import from RBC does not work. No entry from Scotia McLeod. Direct entry of Canadian NR4 would be asking too much?

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 19, 2026
est_tax
4 out of 5 stars review

Estimated tax timing

For the in-line tax entry, you have options to compute estimated taxes for 2026. Unfortunately, at that point in the process, the information is not available if I use the 2025 as a guide. So, I will return to that portion after finishing a first cut of the 2025 forms. I think the estimated tax computation should be available after the 2024 is done. Also, some widows for entry of dividend, interest info do not have the name of the current institution being currently done. Adding that may help.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Mar 25, 2026
Eric999999999
1 out of 5 stars review

DO NOT USE TURBO TAX ANYMORE!

Messed up my state filing TWICE! First it allowed me to exceed a limitation on deductions. Then they send me an email telling me that I had to amend my return. I open the app, download the update, reopen the app and it AUTOMATICALLY changed my return amount in the state filing. When I filed my amended return it then said I owed nothing. That's not true. I owe $526 due to their mistake. Also the stupid AI review bot loses its mind if you try and type more than 20 words per minute. It sounds like Intuit is heading into the toilet all around. I am done with TurboTax.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 17, 2026
glogglog2525
5 out of 5 stars review

Turbo Tax.... Great As Ever!

on line there are several less than stellar reviews....what I have found is that even with a new computer with completely different OS, I had no problems, everything worked as it has for the past 20 years. there are some changes within the program that you need to be aware of, but as long as you pay attention to those, you should hav no problems what so ever.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 27, 2026
phil528499
5 out of 5 stars review

Turbo Tax is Essential

Have used TurboTax for many years. It is terrific and essential to self prepare taxes. Seems to be always up to date. One small small bug with IN return - did not ask for some bank info at the proper time, but asked for a correction later. Fed portion of software always seems better the state portions. All in all - excellent software.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 19, 2026
TurboTaxDeluxUser
2 out of 5 stars review

Bugs... never had bugs before.

Locked up a number of times. The cursor pointer would also disappear. I also had a few times when I couldn't advance by pushing the "continue". One point, I had to go into "forms" and change a column so it would force Step-by-Step to kick in again. The most irritating thing though, was that I had to override a home business expense deduction that clearly is legitimate yet the software wouldn't allow it. This would have cost me money! Then when I asked AI about it, they said it was a known and reported issue from 2024!! No excuse for it not being fixed for 2025.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 16, 2026
1234567890a
3 out of 5 stars review

Tubotax good! Windows 11 requirement bad!!

The software itself was excellent as always but the need to use a windows 11 computer to run it was an absolute pain.. Upgraded my main computer from windows 10 to windows 11 but it ran so slow I had to roll back and find a spare barely alive slow laptop to do my taxes

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 28, 2026
tagg026
4 out of 5 stars review

Could Be Better.

Doesn't seem as easy to use as in previous years or maybe I'm just getting older and less tolerant of this crap. I've been using this software for over 5 years so when it asked me to calculate last year's taxable SS benefits for some idiotic calculation, you would think the software could have done that for me. I mean the records are on the same computer. Less helpful and more work!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 4, 2026
Mousebird
4 out of 5 stars review

Confusing directions when filing status changes

The program is frustrating because it asks for things that IRS does not require, such as driver's license. It repeatedly asks i I, a Texas resident, need to file a state return. Once should be enough. Also, this year when I first filled in my data, it failed to calculate. It's the first year I've been single, and it kept asking for spouse's information regarding all my pensions (I have three now), and it was unclear whether it was me or my deceased husband to which it referred. I finally got that straightened out, but it was very annoying. This is the first year I haven't rated TurboTax a 5, but it certainly wasn't very intuitive regarding changes necessary because I'm now a widow, filing status single.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.