It is getting harder to use TurboTax every year. First I had to upgrade my computer. Loading the program was a pain. Then I needed Rosetta. I wanted to enter the data for income myself but that took multiple extra steps. It felt like I was in a loop. In years past, there wa check box for that. Then I spent hours entering the data, saved it, and logged out. The next morning most of the data I entered was gone. I had to start over.

Desktop software payment pop up window cannot be resized nor allows scrolling to reach the bottom of the expiration month drop down menu. It does not allow you to manually add the month or use the keyboard to get past the month October. Rescaling doesn't work because it is a pop up window, not the main window. I can't efile my state return because your software doesn't work correctly. When I attempted to apply the fee to my fed refund, an additional $40 fee was added. Luckily I caught it before hitting submit. Get it together Turbo Tax...

There seemed to be some improvements this year on the program, making it easier to navigate. Easy to download and begine the program. Program did have some difficulty finding the previous year’s return on my computer to download information from 2024 return. I had to manually load the information for the 2024 return to pull in the information. After that everything was very easy o enter in information.

BIG MISTAKE not having It's Deductible as a part of turbo tax software. I have been using turbo tax for decades, next year I will shop around for a tax software that includes something like It's Deductible. I used your substitute program and it unsatisfactory.

There were several bugs in the software where Googling the issue had a work-around. Also, need better explanations when things like Education did not quality and does not tell you why. I would like a little more feedback during entries to explain how values are calculated and determined.

1. Synchronize the font size among all modules. 2. Synchronize all dialog boxes. 3. If there is not that much of selections (i.e. 1099-???), contain them in a single page that Users do not need to scroll down. 4. Missing the Senior bonus deduction from the Big & Beautiful Bill.

Most of the Federal part is pretty good. The State part, at least for Virginia, is horrible. In one place near "filing" I was caught in a loop. It said I was required to mail in my return but kept giving me instructions for e-filing. The printing part is horrible. It printed all my documents with about 1/3 running off the page so the information didn't show. It changed my printer's properties and I haven't completely got my normal settings back yet. I had to make pdf files in order to print the documents. The pdf filenames didn't say when it was a state file. The subdirectory for the pdf files did not update eventhough I corrected it numerous times. I never found a place to input the federal or state estimated payment amount that I wanted. Navigating through the printing and filing parts of federal and state was nearly impossible. Most of these problems started after I started working on my state return. I have used the PC version of TurboTax ($80) for many years and have never had any of the problems listed above. I sure hope you can fix things up better for next year.

I've liked TurboTax in the past, and its handy to have my information year to year, but I ran into several instances where I had to "trick" the program because it didn't ask the right questions and then wouldn't let me continue. Also didn't handle my 529 information correctly, and ended up having to manually delete the forms. May look for another solution next year.

I am extremely disappointed in most of the changes that I have found this year. I have been a customer since 1997 and if my tax experience has to become a political support mechanism, this will be my last year. I also cannot, for the life of me, understand the removal of the one thing that made charitable giving documentation less painful and mysterious. In these many years, that is the stupidest decision I have seen you implement. Several of my friends are already seeking alternate software for next year. Boo!

I have used Turbo Tax for many years because it is easy to follow along. It also is much more accurate than I would be filling it out on paper, which is impossible now days. I also get my refund much faster filing online. It is very compatible with my computer. It really is an fantastic program!