I have had great success with using Turbo Tax to do my income taxes for several years now. I enjoy the way the software handles any situation that may come up. It almost makes the task of doing my taxes a fun thing to do. I like the way that each year it seems to get easier to get the job done.

The removal of Its Deductible is absolutely terrible. With so many free/inexpensive options available, it hardly seems worth using TurboTax next year. With AI, I don't understand why you couldn't use LLM to parse the file and match it to the list of items I enter.

Really bad guidance on State Taxes. Also, there is a charge to file State before e-filing then if there is a complication in e-filing you are required to request and wait to get the charge amount back. Simple checks in the program before charging should have noted that e-filing was not allowed.

This year, you guys had more bugs than ever before. I've been using Turbo Tax every year for the last 25 years and for the most part, I've been highly satisfied. This year, much less so. Particularly with bugs related to education expenses on college education (no step by step on room and board entry of expenses like prior years AND originally not having the entry on state for 529 accounts). Also, there was a bug that was present on the energy credits in federal with the address on the form. Had to delete the form and recreate as a work around. None of these issues were show stoppers, but its concerning.

Turbo Tax has been great up until this year. Now, the "It's Deductible" to figure the amounts of non-cash charitable contributions is no longer included. This means we have to use outside sources to figure the values of contributions. I will be looking at other tax software programs to use next year.

I am a long time user of Turbotax deluxe. This year I had problems importing my tax information from Ameriprise Financial. I finally figured it out after reviewing the community site. Otherwise, the process worked well and I am pleased with the results.

I have used Turbo Tax for many years. Very easy to use and follow. I like finishing my taxes getting Turbo Tax review and accuracy checks before submitting electronically . Electronic deposit of my refunds is a good safety feature. Once Federal and State are accepted, I feel I won't have to worry about too much. It gives you a complete cycle for submitting your taxes.

Very easy to use. Everything is well explained and easy to navigate if you are filing basic non complicated returns. I have been using this software for at least 3 years now and it has always been accurate and reliable. Easily compatible with my computer and offers all of the features I need to successfully complete my tax returns in one sitting. Thank you!

Excellent tool. I've been using turbotax software for many years and have never had a problem, never needed to consult with a tax expert. Software walks you through every step with clear concise instructions. Being able to compare your current year to the previous is very helpful. Preparation is the key to a smooth experience, need to have all your receipts/documentation organized and available.

Overall, I like Turbotax for its general ease of use. This year though I had many system issues....the 2024 file would not transfer over. The online support was limited and difficult to use and I found better help by googling my questions I also need the ability to easily zoom in on the text to make it more easily read