Compared to past years I have found at least 3 problems that I had to go to google to resolve my problems. New York state was one of the problems. Had repeated putting in the correct information but got the result that I know was incorrect for both NY and Federal. Explanation would take pages and time I don't have!

The software is easy to use and can walk you through the process. Having the ability to import all institutions forms makes it so that there are no mistakes. My only suggestion would be to have the ability to import a PDF and pull the data from the file would be a good option.

Too many ads asking me to purchase your aditional products. Too many windows telling me I need to fill out state taxes and my state has no income tax. One window even stated that I couldn't submit my federal taxes until I finished my state taxes and I had to circle back in order to move forward. Even below, I have to state my state.

I had listed my Connecticut State Income Tax refund when I did my income on the Federal Return; however, it was not carried over to my Connecticut State Tax Return! Also on the File by Mail Instructions for your 2025 Connecticut Tax Return (Page 1) it says write "2025 Form CT-1040" on the check. On the next page Form CT-1040 Required Fields, #11 it says write "2022 Form CT-1040"

Frustrating that I was not able to opt out of e-file for a state return this year because last year I had e-filed a return for my daughter. There was no way around this other than the inconvenience of calling Turbo Tax customer services and having to go through an ordeal to mail my state return. FIX THIS.

Main reason for using TurboTax is it allows forms for spouse having a foreign bank account (TaxCut did not). The process is straight forward and basically simple. Occasionally some sections seem overly complex but then that goes to completeness which is a good thinh

The product is great, but the initial download did not work and after several tries tech support could not fix the issue, so I had to purchase a second time. You also would not accept any of my credit cards, so I had to spend $ 140 to get my electronic refund. Why??

I have used turbotax for many years with good success. I do wish some of the topics were explained better while in the process of preparation. an example this year is the enhanced deduction for seniors. The explanation only appears when the forms are printed.

The 2026 Deluxe has significantly changed from 2025 in my opinion. I had several occurances of confusion as to what to do. The 2026 is somewhat difficult to use when importing and also manually inputing data. I had difficulty checking my printed records to verify what was imported. Specifically, finding a menu entry to verify was very difficult to find. Anothe issue I had was IRA distributions. Only in the final check brought up issues (fixes). The questions asked sometimes did no match what Ameriprise and Wells Fargo reported. I had to research answers the questions.

Been using TurboTax for MANY years. Up to this year was fairly happy. Frustrated this year with lateness of 1099-R. On the advice of a friend, tried FREETAXUSA, during the period that TurboTax did NOT have the 1099-R capability... and they did. Thought why not just enter data into FREETAXUSA and they completed my tax forms. Since I had already paid, came back to TurboTax and submitted (when you were ready). There is an excellent chance that this is the LAST TIME I will use TurboTax... save myself some $.