This may be my last year using TurboTax. If Intuit takes TurboTax to Online only next year like they they are, I will go to another product like TaxAct who says they will ALWAYS offer a standalone version of their product. I have been using TurboTax since 1984 with Version 1.0a so this is a huge disappointment. Intuit's choice. Standalone version and keep Customers or Cloud-based only and you've lost a lot of people like me.

I have used Turbotax for last several years without any issues. However, this year my experience in installing the software on my Windows PC was a nightmare. I kept getting error messages asking me to switch user, without giving anymore real info to solve the problem. The few suggestions were useless. After wasting a lot of time, I had to install the software on another PC and it worked.

I was so stressed out about back-filing my 2022 taxes but TurboTax was able to walk me through the process. I was able to download the software for that year and process it as usual. I couldn't e-file but that's okay. It is done and no longer an issue to contend with.

I don't know why Turbotax has updates every few days .There are a few problems each year that I have to solve on the TurboTax program but I have used it so many years ( at least 20) . We know the system wants to keep it's turf but for me TURBOTAX GETS MY TAXES DONE .

We have been using TurboTax (Mac, desktop) for as long as it has been available (formerly MacInTax) and we would have a tough time switching now. I am not always happy with the UI changes that come out with each new version, however. This year it was the GIANT buttons (why?) and the need to delete old imported doc references after new ones (same vendor) were imported (seems like the program should have been smart enough to overwrite). I was also annoyed by the "Canadian Pension" glitch that took many attempts to delete. But in the end everything was fine. PLEASE do not ever stop releasing for Mac.

Guidance in some areas could be improved such as what part of auto insurance is medical and where to find it on the policy. In some cases, it is necessary to go to the internet to find answers to certain questions. Also, sometimes one gets a message that Turbo Tax does not support a particular document. This can be frustrating for a homeowner who is not a business owner.

Each year there are more things that are not transferred from the previous year when uploaded. It makes using your software more difficult. I am seriously considering changing to another company even though I have been using this product for many many years.

While it is understood that errors happen in all software, the GA SALT Limitation error was handled very poorly. With all of the promises about accuracy, when a filing error was directly caused by TurboTax, the solution was slap-dash, and clearly never tested. Simple, complete, instructions would have been possible if this was tested using a real person. In the end, I am hoping that I worked around the issues properly, but will have to wait and see what the state thinks of my amended return.

This year I found the program a little less user-friendly than in the past. I was still able to get my taxes done. I like the fact that the program checks for accuracy. That feature is very reassuring. I recommended this program to a friend 2 years ago. She's still using it.

I have used Turbo Tax for many years now. However, this year has been a disappointment. problems with forgetting the IP PIN. now it looks like I have to mail in paper documents. Download from my financial group did not work, requiring a call to your help desk. ( they were helpful) Overall things did not flow well.