While we're glad that you're enjoying the great freshness that our products provide, we're sorry that you've had this experience with residue. After spraying Febreze into the air, it’s possible that a small amount may land on surfaces. We can assure you that this product is water soluble and can be removed with water, or you're welcome to use a cleaner appropriate for the surface. We'd be happy to look into this further for you. When you have a moment, please give us a call at (800) 308-3279.

With the many quality checks we have in place this is never the condition you should expect. We recommend making sure not to shake or tilt the can. We'd like to chat and make sure you get each drop of your Febreze. When you have some spare time, please get in touch with us at (800) 308-3279.