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Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator for
LG 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars171 ratings171 reviews
  1. 5 stars60% (103)
  2. 4 stars24% (41)
  3. 3 stars4% (6)
  4. 2 stars5% (9)
  5. 1 star7% (12)
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Showing 71-80 of 171 reviews
Dec 9, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

REFRIGERATOR HAS GREAT FEATURES.

[This review was collected as part of a promotion.] I REALLY LIKE THE DESIGN AND THE ICE AND WATER DISPENSER. I HOPE LG CONTINUES TO MAKE QUALITY PRODUCTS FOR IT IS VERY HARD TO FIND QUALITY IN OUR WORLD. THANK YOU

Review from lg.com
Helpful?5NCG00IVNW7918183970285
Aug 12, 2023
Kcp3mom
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We love everything about this new fridge. From the ice makers, to the quick grab door, to the French doors. This is a great fridge.

Review from lg.com
Helpful?5NCG00IVNW7918183970285
May 21, 2024
Flanfam
5 out of 5 stars review

Verified Purchase

Great inside ThinQ diagnostic and control.

We are very happy with our LG French door triple ice refrigerator. We had an error that was not the appliance but alerted us that something was wrong. ThinQ is a great part of our refrigerator

Review from lg.com
Helpful?5NCG00IVNW7918183970285
Dec 26, 2023
Alishaa79
5 out of 5 stars review

Verified Purchase

The ice options and app

I’ve had my new refrigerator for a month now and I’m in love. The differ I’ve options are amazing but most of all I love the app. The ability to change the temperature and to customize it to my specific needs is fantastic! Definitely recommended!

Review from lg.com
Helpful?5NCG00IVNW7918183970285
Sep 25, 2023
ncdotmike
5 out of 5 stars review

Verified Purchase

Super convenient with door in door feature

I have had this refrigerator for a little over 2 months now and have been very pleased. So much ice for family gatherings and capacity for storing food.

Review from lg.com
Helpful?5NCG00IVNW7918183970285
Dec 15, 2023
Abhijeetkumar
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Great fridge. I wish the groove at the bottom of the door to open would hv been in the front. It’s very inconvenient

Review from lg.com
Helpful?5NCG00IVNW7918183970285
Mar 15, 2026
huh85
1 out of 5 stars review

Inconsistent

I bought this fridge only two years ago. The problem: it breaks every three months. Whether being a malfunction or lack of efficiency this refrigerator always finds away to function poorly when I need to use. Say, just this morning I grabbed a glass of water to be surprised that the fridge was completely dead and not functioning at all. When the fridge is working it's 7/10 at best. Overall just a hunk of terrible metal that doesn't work.

Review from lg.com/ca
Helpful?5NCG00IVNW7918183970285
reply from LG CareQ

We’re very sorry to hear about the issues you’ve experienced with your LG fridge. We understand how frustrating it must be when a refrigerator does not perform reliably, especially when it affects daily use. If you’d like, our support team can review your unit and provide guidance on potential solutions. Please have your model and serial number, bill of sale, and your reference number (CNN260316571497) ready when contacting them: 📞 1‑888‑542‑2623 https://www.lg.com/ca_en/support/contact-us/ We appreciate you sharing your experience, and your feedback will help us continue to improve our products and service.

Feb 28, 2026
lindamce
4 out of 5 stars review

Print proof coating scratches very easily

I bought this refrigerator 2 months ago and already the print proof coating is ruined. There are smiles and scratches all over. I have tried everything mentioned online to remove them and it only gets worse. Will a metal polish help or do I have to purchase a new door?

Review from lg.com
Helpful?5NCG00IVNW7918183970285
reply from LG

Hi, Linda! We appreciate you sharing your experience with your LG refrigerator, and we understand how important it is to keep the PrintProof finish looking its best. Metal polishes aren’t recommended, as they can affect the coating. The best next step is to have our support team take a closer look so they can guide you on care options or replacement parts if needed. You can refer to this helpful link: https://www.lg.com/us/support/help-library/rust-scratches-dents--1339010371137 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Oct 28, 2025
Shutdown Forever
4 out of 5 stars review

I owned two over 11 years

Over ten years I have owned two. The first lasted 9 years 6 months and stopped working the day after I bragged to a friend about how great the fridge has been (reliable, quiet, and so forth). What failed? The coolant line at the joint at the compressor (cracked and coolant leaked out in about 2 minutes, smells foul). Anyhoo, I wanted the same model, but they stopped production, so the best match was the 26 cu. ft. Counter-Depth French Door Refrigerator, main difference is the ice makers (ball and chicklet size in the freezer plus they removed the inner door behind the “knock “ glass). Otherwise, basically the same. It has been 1 yr 2 months with the new model. Observations: the ball ice is 80% clear and makes about 2 each day, the ice maker in the door has the same issue as prior model… ice sticking at the top and not dispensing (however, I found that by alternating uses between crushed and regular the ice does not accumulate). I use the ice dispenser in the door daily (2-3 times) at the same time (between 4pm -7pm). Make sure u toss the first cycle of ice made…just like washing new clothes (common sense). No issue after that with smell or taste. The water dispenser is much better than prior model (had issues with sticking and dripping). CONs: nothing at this time.

Review from lg.com
Helpful?5NCG00IVNW7918183970285
reply from LG

What a journey with your LG refrigerators! Nine and a half years of reliable service from your first model is impressive, and it’s great to hear your new 26 cu. ft. Counter‑Depth French Door fridge is living up to expectations as well. We love the detailed observations — from the clear craft ice and improved water dispenser to your clever tip about alternating crushed and regular ice to keep things flowing smoothly. It’s wonderful to know you’re enjoying the thoughtful design updates and still finding it a dependable fit for your daily routine. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Apr 21, 2024
El mejor Refrigerador
5 out of 5 stars review

Verified Purchase

refrigerador!!

[This review was collected as part of a promotion.] Es la mejor compra que he realizado para mi casa de estreno!!

Review from lg.com
Helpful?5NCG00IVNW7918183970285