[This review was collected as part of a promotion.] I am writing this review to cover my new LG refrigerator. I want to start off by saying, I really like this refrigerator and I will add some information in this review that some might take as a negative but really it is just a Con with respect to my preferences and experiences with previous refrigerators. I will tell you the Pros and Cons from my perspective.
I want to start out with the delivery process. The delivery company that was selected was nothing but the ultimate display of professionalism. From the first contact to set up the delivery to the moment they walked out of my home. Part of my review I wanted to experience the actual install myself and see what I liked and didn’t. So the refrigerator was delivered just inside my front door, unboxed and ready for me to install. I specifically asked the delivery men to do just that and sent them on their way.
So I did a quick tour of the unit and familiarized myself with the features, like to doors, drawers, shelves, trays, hoses, cord and yes the owners manual. I took some time to read the owners manual and get a good feel for the install before I started. I removed all of the plastic and tape used to secure and protect the unit. I would like to say, once unwrapped it is truly a beautiful refrigerator. I got the stainless steel one and you can see in the pictures.
So while this was new it has many of the features that my current refrigerator has but many more improved ones. I will say though that I honestly spent a few moments trying to locate the power cord. Every other refrigerator I have ever owned had a power cord on the bottom back or middle back. This one is on the top of the refrigerator and hangs down. I think a great feature as you plug it in and roll it back ensures you won’t roll over the cord. The next thing to tackle was the water supply for the ice makers. The delivery team provided me with a new one that was in the box and it was super easy to install on the refrigerator and the connection to the wall. Perfect fit and minimal tools needed. During the entire set up it was the only tool I needed other than the leveling tool that is provided.
Ok.. let’s talk about features.
First is the Counter depth size of this refrigerator. I personally love this aspect of the unit as it allows you more room than a non counter depth unit. Sometimes every inch in the kitchen matters. Now one thing to consider is how this unit sits in your kitchen. If you have counters on both sides this refrigerator will be perfect. My kitchen has a wall on the right side, this does not allow me to open the door fully when it is pushed all the way back. However the way the wall is I just have to pull it forward a few inches. Again.. this is my kitchen though and not the refrigerators bad. My favorite feature on this refrigerator is the ice makers. Yes I said makers. It makes four kinds of ice, cubed, crushed, craft and mini cubes. The beautiful part is, the craft and mini cube are deposited right in separate bins in the freezer portion of this refrigerator. Always full and ready when you want it. I absolutely love that feature of the refrigerator. The next feature is a window into your fridge. The entire door on the right side is a glass window that you can knock two times and it lights up, when not lit up it acts as a mirror. That was something to get used to because I am not used to seeing myself in the refrigerator so it takes time to adjust to. Now I don’t even notice it. However, that window allows you to open it and access the products on the door without having to open the entire refrigerator to get something. It’s a wonderful feature. There is also lights between the refrigerator and freezer portion that when you walk by it lights up. Very handy at night when you want to have some light in the kitchen to get ice or water and don’t want to turn on the full kitchen lights. Inside the refrigerator are very similar to many others with the exception of the temp controls and ice controls. They are very conveniently placed and easy to understand and use. Here are a couple things that I am still trying to adjust to and again this is really a person thing for me and not the performance of the refrigerator. First, the ice maker side of the refrigerator door closes very hard. I am getting use to learning how not to slam it. The next thing is the glass door and fingerprints on the door. As you can see in the pictures this refrigerator does not have protruding handles like other refrigerators but those are on the top and bottom of the doors as hand holds in the door. This just takes some adjustment to get used to but again, it does not effect the refrigerator at all.
Another great feature is the app that goes along with this and other LG products. I recommend getting that app and using the service of the staff that monitors the questions and chat feature. I have learned from them already. Plus it allows me to access the health of the refrigerator at the palm of my hand. That’s a great feature for sure. Lastly I will say, overall this is a wonderful refrigerator. I would recommend this to anyone looking for a refrigerator of this kind. LG is a solid brand and I have many other products in my home that I rely on the LG brand. You can’t go wrong buying this refrigerator in my opinion.