Customer reviews for LG 26 cu. ft. Counter Depth French Door Refrigerator forIce options galore!
Love the bells and whistles in this refrigerator; just wish it was a bit larger. Not a fan of having to move things out to reach items on the shelves in the back. This was one of the only refrigerators that would fir through our doorways and under our cabinet. we are enjoying the knock- knock feature and being able to open the beverage door for easy access to the items kept there; coffee creamer for one. All of the ice options are great as well as the water dispenser.
Very roomy for a counter depth.
The fridge is very roomy on the inside, especially for a counter depth size. The fact that it doesn't have handles is taking me some time to get used to only because my last fridge had them. The mirror is prone to fingerprints but the stainless isn't. The water pressure on the water dispenser is good. The 4 different ice sizes is a nice feature. We feel so bougie with our craft ice! The big drawer is big enough for our berry baskets. The freezer is pretty roomy and has 2 drawers and a bottom section. Half of one of the drawers is taken up with 2 ice containers. The water filter was easy to get to and easy to install. I really love the fact that it has a light bar at the top of the freezer drawer that comes on when it senses that you're nearby. I love that I can knock on the mirror and the light will come on. It's handy to see that the ketchup is better accessed by opening the door, or vice versa. It saves on unnecessary door opening. Overall, so far, we are loving it. We are happy with the purchase.
Hello, Tina! We appreciate you sharing such a fun and detailed look at your experience with the LG refrigerator. The roomy interior, clever InstaView knock‑on panel, motion‑sensing freezer light, and those four ice options — especially the craft ice — really bring a premium feel to everyday use. It’s great to hear the layout, storage, and easy‑access filter are all fitting your routine so naturally, even as you adjust to the handle‑less design. We’re glad the LG unit is bringing both convenience and a bit of flair to your kitchen. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Good fridge.
I needed a counter depth fridge and this was the most storage of the ones I saw. I didn’t need 3 kinds of ice but I actually use them all to my surprise. The shelf that slides out of the way for tall items is good but I need more tall item storage than that. The stainless steel doesn’t show fingerprints but the black glass is always covered in prints. A good buy but could have improvements.
Tons of capacity, great features, few minor flaws
Our previous counter-depth fridge only had 19.8 cu ft of interior space. With that in mind, the huge capacity of this LG model is what we love most about it. To fit 26 cu ft into *almost* the same tight space is phenomenal. I say *almost* because this fridge sticks out a lot farther than my old one — not because it's much deeper, but because of the poor door hinge design. I have room to push the fridge back even more, and I could if it had better door hinges. With the design as-is, the doors will hit the cabinetry on either side of the fridge if I push it back any farther. That's my only major qualm with this model, and the only thing standing in the way of a 5-star rating. A second, minor qualm is that the doors slam shut unless you guide them all the way closed. This LG fridge is whisper-quiet, spacious, and cools to the exact temperatures you set (confirmed with two separate infrared temperature guns). The freezer is especially large, and it has an excellent layout that maximizes the available space. I also love that you can open the front of the glass panel on the right to quickly grab things from the extra large door shelves (blurred for privacy in the attached image). The "Mirror InstaView Window" knock feature is a neat novelty, but I doubt I'll ever use it. The craft ice is a nice bonus, especially the big round scotch cubes and the mini cubes that my dog loves. Wi-Fi features work fine, but they don't add much value and are unnecessary for most people. It's also worth noting that LG's installers were fantastic. They were fast, professional, and left my kitchen spotless. All in all, it's a fantastic fridge so far and I would definitely recommend it.
Plenty of ice and water!
[This review was collected as part of a promotion.] We have had this refrigerator for about 6 months and love it. We go through a lot of ice and water and this fridge delivers. With the craft ice lasting for hours. My only issue is the glass does collect fingerprints but that was not a surprise and was a tradeoff we liked versus the SS door. We like to be able to see inside and use the outer door routinely. We still comment on how much we love this fridge!
BEWARE LG change the picture to show real item
[This review was collected as part of a promotion.] Picture is very very wrong - the see through is BLACK ! not stainless wrap around like the picture. You will have fingerprints all over that side of the door that you have to clean all the time. LG please change the picture to show real item !!!
Hey there. We appreciate your review of the 26 cu. Ft. Smart Mirror InstaView® Counter-Depth MAX™ French Door Refrigerator with Four Types of Ice. We rely on customers like you to let us know what we're doing right and wrong to continue providing the best experience possible. We will surely pass on your feedback to the rest of our team. ^Anthony
Great features with a caveat
[This review was collected as part of a promotion.] We bought this refrigerator about half a year ago. It has some very cool features, like the extra front door for easy access. But we also have had trouble with the freezer door. It started getting hard to open, and we found that at certain temperatures, water would melt and then harden on the tracks, making it impossible to open the door. Finally, we couldn't open the door at all, so we had to have an LG repair person come in. He had to break the tracks to get the freezer door open, so he has now ordered a new freezer door and tracks for us, which he'll be installing later this week.
Nice, but ice making isn’t very good.
I like it for the most part, but there is no point in having four kinds of ice at the speed it makes ice. 6 to 12 pieces of craft ice. The bin next to it also moves absurdly slowly. I have to have a countertop ice maker, and surprised ice being made in a much colder environment is not anywhere near as fast. But again, otherwise it’s great.
Beautiful & Spacious
We love our new Insta View LG refrigerator . It is so spacious especially for a counter depth we have extra room for everything. It looks fantastic in the kitchen and contradictory to other reviews I have read, the shelves are completely adjustable. Love this Fridge!
Ice makers disappointing & coldness not up to par
[This review was collected as part of a promotion.] I really was excited about this fridge; however, it’s been a real disappointment. I really love the door where you can put things in the front of the fridge. The ice makers are horrible and useless. I was excited about the big balls of ice, but that only lasted a few months then the bucket that holds the ice froze over and there was just sheets of ice. We defrosted the area and it did not make a difference back to sheets of ice. The ice maker in the door is not any better. Even with not using the door ice maker that much it completely stopped working. Got an LG part, first delivery the part was damaged. The second delivery the part did not work. To pay this much for a fridge and the ice makers to be substandard is disappointing. The ice makers are not sturdy and broke with really not a lot of use.
Hi there, Thank you for reaching us. I am deeply sorry to hear that your LG fridge has been a disappointment. I can imagine how frustrating it must be to experience issues with the ice makers and not have the expected performance from your appliance. I want to acknowledge your enthusiasm for the door design and the unique feature of having a front-loading area. It's clear that you were excited about the possibilities, but unfortunately, the issues with the ice makers have overshadowed those positives. I'm sorry to hear that the ice makers have been malfunctioning and not providing the desired results. The issue with the ice bucket freezing over and the ice maker in the door not working properly are unacceptable and I can understand why you're disappointed. I also want to apologize for the issues with the replacement part delivery. Having a damaged or non-functional part delivered is not only inconvenient but also frustrating. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris