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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 201-210 of 538 reviews
Sep 2, 2022
Macdinky
5 out of 5 stars review

Verified Purchase

Outstanding refrigerator with the view door.

[This review was collected as part of a promotion.] We bought this refrigerator 3 weeks ago and We are glad that we did. The view door with its own compartment is very handy for items more frequently used. The interior design allows us to see the items in the refrigerator much easier than our previous one The larger round ice cubes are great as they last longer in drinks yet you have a dispenser for regular sized ice. The counter depth feature fits the original space perfectly. Not only do the new features perform well but the refrigerator modernizes our 20 year old kitchen

Review from lg.com
Helpful?4C2SR612US9318173558914
Feb 24, 2021
GrrrArgh
4 out of 5 stars review

Verified Purchase

Great so far

[This review was collected as part of a promotion.] Had this a few weeks, and I'm happy with it. It’s my first counter-depth fridge, so I was a little worried about space, but it seems to be pretty roomy. Everything seems to be working great so far. I love the convertible drawer and the flexibility it gives. My only complaint is it’s a bit noisy — the compressor runs constantly, and I can hear the thrum nearly across the house. But I’m sure I will get used to it and no longer pay attention to it.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 3, 2023
Gene Babos
2 out of 5 stars review

Verified Purchase

Lots Of surprises

Beware that this is new technology and the design of the new cooling units do not do a good job of of cooling effectively. For example, if you’re an ice cream fan you will be disappointed that the ice cream is soft. The space in the freezer is more limited and inside the refrigerator on the first level, the back of the unit is slanted in and limits the space available at the back of the unit. In general we are disappointed with the design of the unit and the expected length of the longevity.

Review from lg.com
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reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Nov 4, 2023
Sunshine1920
5 out of 5 stars review

Verified Purchase

Got Ice? We do!!!

[This review was collected as part of a promotion.] I bought this refrigerator about 3 weeks ago. I wish we had space for a bigger fridge but our kitchen only has space for the counter depth one. I am a bit of a LG snob. Over the years we have owned many different brands but always turn to LG for replacements because their products have always lasted. I do hope that is still true being that we just bought a handful of their appliances for our new home. Here’s a few qualms I have with this one, I don’t like is the vegetable drawers, they do not open enough to access the drawer properly. Same thing goes for the freeze drawers. You have to fidget to get bigger items in and out. Again though that wouldn’t have been an issue with the bigger fridge. That’s just a counter depth thing with this design. Other than that I absolutely love it. It is fingerprintless, which means I am not wiping it off every time someone comes to the kitchen or a dog snoot presses on it. I love the door in door. Craft ice is nice but my kids love it as a novelty and use it more than my husband and I combined . lol. I love the WiFi option on it and I was very unsure about it upon purchase. I like turning on the ice maker to have extra ice for when we get home, or being able to adjust the temperature if needed without being there. Mainly ice is a big thing with us when you have 5+ people getting ice water all day. Also being told it needs new filters instead of waiting for a light to come on the front them forget about it when you walk away. Over all it was worth every penny.

Review from lg.com
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Sep 22, 2022
John Allison
4 out of 5 stars review

Verified Purchase

Great refrigerator with exception of water filter

I recommend these LG Engineering re- configure the water filter housing, design and purpose. Oftentimes a water filter is not needed due to whole house water softeners, ozone and rechargeable filtration systems. I am unable to use this refrigerator without your LG. Water filter. Please consider providing a choice to consumers to use or not use the LG Water Filter.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 28, 2021
Ira G
5 out of 5 stars review

Verified Purchase

Very happy with this refrigerator.

[This review was collected as part of a promotion.] The refrigerator is performing perfectly! The black stainless gives our kitchen a modern look. Like the drawer section and see through front window. Highly recommend this refrigerator for anyone that wants all the latest features.

Review from lg.com
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Aug 14, 2023
mNARANJO
5 out of 5 stars review

Verified Purchase

Love this refrigerator

Great space for condiments and easy access. I did not think I would use the double tap refrigerator door opening but love it and use it all the time. Craft ice makes 3- 6 per day pending your settings, and is great, just slow producing so set your expectations accordingly. Overall love the refrigerator and am happy with its purchase.

Review from lg.com
Helpful?4C2SR612US9318173558914
Oct 18, 2021
Yanmarguy
5 out of 5 stars review

Verified Purchase

We love this refrigerator and the craft Ice !

[This review was collected as part of a promotion.] The flexibility of the middle drawer, the glass door in door and the CRAFT ICE made this our #1 choice. Had it for about a month, it too a couple of days for the craft ice to produce but in line with the manual. The hardest part for me was getting the WIFI connected, but after a couple of tries I was successful. Overall very happy we purchased this.

Review from lg.com
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Apr 23, 2023
Dragon315
5 out of 5 stars review

Verified Purchase

It is a great buy. I all the space!

[This review was collected as part of a promotion.] I bought this refrigerator about year ago and all of a sudden my ice maker stopped working. It could not make the fancy cubes. I called service and they fixed it. My only problem was it seemed to be a problem with all the refrigerators. I thin a LG should set out a recall on the ice maker.

Review from lg.com
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reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 15, 2023
Ann and Frank
5 out of 5 stars review

Verified Purchase

LG Door in Door Refrigertor

[This review was collected as part of a promotion.] We bought this LG refrigerator the end of November 2022. My sister has the same refrigerator that she purchased four years ago. She just loves this refrigerator and decided we wanted the same features. Since our son lives with us and tends to leave the refrigerator door open too long when taking drinks out, the door in door is perfect to keep from opening the entire refirgerator and losing cold air.

Review from lg.com
Helpful?4C2SR612US9318173558914