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Customer reviews for LG 23 cu. ft. Counter Depth Refrigerator with Instaview for
LG 23 cu. ft. Counter Depth Refrigerator with Instaview
4.3 out of 5 stars
stars538 ratings538 reviews
  1. 5 stars63% (339)
  2. 4 stars21% (113)
  3. 3 stars7% (38)
  4. 2 stars3% (15)
  5. 1 star6% (33)
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Showing 111-120 of 538 reviews
Dec 7, 2023
Cpan
1 out of 5 stars review

Verified Purchase

HORRIBLE performance!

Beautiful refrigerator, however it does not properly cool. This is our 2nd brand new refrigerator in less than a year. The 1st one was replaced as it didn't cool properly. This new one was repaired 2 months after owning it and now is on it's 2nd repair. I WILL NEVER BY ANOTHER LG REFRIGERATOR AGAIN!

Review from lg.com
Helpful?4C2SR612US9318173558914
reply from LG Digital Care Team

We are sorry to hear about the frequent repairs your LG refrigerator has been undergoing. We understand your frustration and want you to know that we value your feedback. Please rest assured that we take your concerns seriously and will make every effort to prevent similar issues from happening in the future. Thank you for bringing this to our attention! Best regards! ~Rita

Jan 12, 2021
Tuckerfridge
3 out of 5 stars review

Verified Purchase

Nice until it breaks down

[This review was collected as part of a promotion.] I have had it for 2 1/2 years and have loved it until the compresser just decided to break. Apparently the nicer you but don’t make it better quality. Luckily it was under warranty and the complaint that Came to fix it did a great job. The newer refrigerators don’t last long enough but i do love the space

Review from lg.com
Helpful?4C2SR612US9318173558914
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 14, 2021
loisha
5 out of 5 stars review

Verified Purchase

Really love this fridge!!

[This review was collected as part of a promotion.] Love this state of the art refrigerator. It is definitely a bit small since it is a counter depth compared to my old one but I have gotten used to the reduced space. Has such a great built in sleek look. Makes it worth the reduced size. Love the craft ice balls. They are so cool. Drinks tend to hold their flavor for a long time with them. Knock knock door and light is a cool option. Would definitely recommend

Review from lg.com
Helpful?4C2SR612US9318173558914
Aug 19, 2021
Tills review
5 out of 5 stars review

Verified Purchase

Perfection

[This review was collected as part of a promotion.] Waited a long time to purchase a refrigerator, months of research, cost, options and customer reviews. With all that being done the LG refrigerator was the best choice in all areas. Price, size, options, appearance and dependability. LG earned my business.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 11, 2022
RJPpr
4 out of 5 stars review

Verified Purchase

Amazing, spacious fridge!

[This review was collected as part of a promotion.] I am so happy I purchased this! It is quite roomy (even the counter depth model!), bright and functional! I only gave it 4 stars because of the ice maker. The space saving ice maker in the door has very little space so it makes less quantity of ice vs previous models I've had. So, keep that in mind if you use a lot of ice. The ice is also quite small so it melts fast in drinks. So it's a good thing the fridge makes craft ice balls for drinks. I also love the convenient quick access door <3 Overall I'm quite happy with my purchase!

Review from lg.com
Helpful?4C2SR612US9318173558914
Jan 6, 2021
Tinplate6
5 out of 5 stars review

Verified Purchase

An innovative design

[This review was collected as part of a promotion.] This LG unit is worth every penny...the design is clean and modern, and the stainless does not show fingerprints like our old one. The double-tap door view is a great idea, and the quick access for frequently used items saves cooling costs. The water access dispenser is smart, and convenient. As for the storage room, it has more than enough for your groceries or special/oversized dishes. Finally, it is so quiet, no rattling or humming, you'll never know it's there.

Review from lg.com
Helpful?4C2SR612US9318173558914
Apr 12, 2022
Suz Q
5 out of 5 stars review

Verified Purchase

Happy with how this fridge keeps my food cold!

[This review was collected as part of a promotion.] I have had this refrigerator for a couple of weeks. Completely in love, best fridge I have ever owned. Love the “chiller drawer” craft ice to keep my bourbon cool, is amazing. Nice counter width with so much room inside! I highly recommend this to refrigerate all of your fresh food needs.

Review from lg.com
Helpful?4C2SR612US9318173558914
Jun 20, 2022
Benyamin
3 out of 5 stars review

Verified Purchase

Good features, not reliable

[This review was collected as part of a promotion.] I bought this refrigerator in December 2020. It has given me issues with the craft ice maker not working. I’ve called LG out to the house 3 times since. It also makes a loud noise from the fan which is not normal. As far as looks, it’s very nice. Maybe I just received a bad one out of the crop, so I do not recommend.

Review from lg.com
Helpful?4C2SR612US9318173558914
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy

Jul 15, 2023
jeffrey808
5 out of 5 stars review

Verified Purchase

Useful an thoughtfully designed with great support

[This review was collected as part of a promotion.] We've had our LG refrigerator for about six months and are pleased with our choice. The unit has performed well and we've found the design to be functional and flexible. The center "flex" drawer is particularly useful. We had a minor issue with our ice maker and LG support was proactive, friendly, and quickly took ownership of the issue.

Review from lg.com
Helpful?4C2SR612US9318173558914
Apr 2, 2021
Jonmichelle
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The unit itself is very good. Still cannot get the phone to connect to diagnose issues. It has only about 3 weeks but craft ice is not fully round yet and the balls crack apart when put in liquid. I would recommend but probably better options for the money.

Review from lg.com
Helpful?4C2SR612US9318173558914