Thank you so much for your wonderful comment as well as your continuous support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Fancy Feast Team

Thank you so much for the support. We're thrilled to know that your cat loves our recipe. We truly value your feedback and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Fancy Feast Team

Thank you for sharing this with us. We're happy to hear that Fancy Feast Gems Pate Mousse Cat Food, Variety Pack was a big hit and fit for your cats. Keeping them healthy and happy. We appreciate your positive feedback and for giving it a try. - The Fancy Feast Team

We're happy to hear that the cats enjoy the Fancy Feast Gems Pate Mousse Cat Food and sorry that you've had this experience with the cup. If the product does not come out right away, use your thumb and index finger to pinch opposite sides of the pyramid. Satisfaction of our consumers with their pets is our top priority. We'd like to learn more for our team and assist you further. Please send us a message at www.purina.com/contact-us. - The Fancy Feast Team

We're sorry to hear about your experience. For reference, inside each package are 2 single-serve gems/tubs. Simply peel open a tub, flip it upside down, and pour it onto a plate. If the product does not come out right away, use your thumb and index finger to gently pinch opposite sides of the pyramid to help release the food. We want to learn more about your experience and offer our help. Please get in touch with us by following this link: https://www.purina.com/contact-us. – The Fancy Feast Team

We're sorry to learn about your and your cats’ experience with Fancy Feast Gems Pate Mousse Cat Food, Variety Pack. This is certainly not something we expect. We strive to provide food that’s easy to serve and appealing to cats. Your feedback will be forwarded to our appropriate department for review. The quality and safety of our products and the satisfaction of our consumer with their pets are our priorities. We want to offer our help and gather additional information for our team. Please reach out to us here: www.purina.com/contact-us - The Fancy Feast Team

We appreciate you letting us know, and we're sorry to hear that Purina Fancy Feast Gems Pate Mousse Cat Food, Variety Pack wasn't a hit with your feline family. We understand it can be disappointing when a product doesn't meet expectations, especially when only one of your six cats was willing to eat it. We're also sorry to hear about the difficulty you experienced opening the containers and getting the food out easily. We'd love the opportunity to learn more about your cats' preferences and your experience with the product so we can help find a recipe they may enjoy more. When you have a chance, please reach out to us using this link: https://www.purina.com/contact-us/. – The Fancy Feast Team