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Customer reviews for Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H for
Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H
4.8 out of 5 stars
stars
7,153 ratings3,192 reviews
  1. 5 stars88% (6,315)
  2. 4 stars6% (417)
  3. 3 stars2% (152)
  4. 2 stars1% (82)
  5. 1 star3% (187)

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Showing 921-930 of 3,192 reviews
Jun 17, 2012
KarenH2012
5 out of 5 stars review

GREAT shelving, a few glitches in assembly

I bought three of these to make 2 units with 9 shelves each. I bought them to store specific items -- DVD/CD boxes that hold literally thousands of back-up and home-made DVDs and CDs -- after searching what seemed like FOREVER to find something suitable that didn't cost a fortune. (I was actually considering having a carpenter build me custom shelving, but that would have cost close to $2,000!# I took a chance on these because they were inexpensive and I knew I could use them in my garage if it turned out they didn't work for the DVD boxes. Well, they work GREAT! #See photo!# The only negatives, and they are minor, is that assembly of the first one was a bit of a pain. The instructions tell you to screw together the poles that form the frame, then screw in the wheels, then put on the shelves. The problem is, if you are assembling these yourself -- no helper! -- this won't work, as it will be almost impossible to get the shelves over the very high poles with the legs wobbling all over. #You can lock two of the legs, but that wouldn't help much -- the first shelf is the hardest to get on as the poles of course are not really a "frame" until something is on them!) After following instructions, I realized that wouldn't work, so I took off the wheels and separated the 4 full-length poles into 8 half-poles (as they come). THEN I was able to get the first shelf on over the plastic clips, and then the second, etc. After I had four shelves on, the unit was quite stable, and I was able to screw in the 4 half-poles to make the top half. I added the rest of the shelves, THEN propped the whole thing against my basement wall to put on the wheels, one side at a time. It wobbled a bit when I was putting the 3rd and 4th wheels on, but it wasn't really an issue as the unit was VERY stable with all the shelves. I had no problem with the plastic clips -- once they "click" into the line where you want them (I just counted lines to make sure they were even), they held fast as I loaded the shelves. One tip for assembly: don't assemble them until you are sure what you will store on them. Yes, you can disassemble and reassemble them, but that won't be too fun -- better to know what you will be storing at the start and plan your shelves accordingly. Taking 15 or 20 minutes to plan first will likely save you a lot of aggravation later. And one last thing. These units come with 6 shelves PLUS the shelf liners, which a lot of the units don't come with if you buy them elsewhere. I didn't really NEED the liners for my purposes, but they are nice to have for the future if my needs change. Overall, a GREAT purchase at an amazing price. I plan to buy the corner unit and some more of these as well for my garage. I am so impressed with them!

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Aug 21, 2008
DurableGoods
5 out of 5 stars review

Great shelves

These came highly recommended by a friend, and I really like them, too. I found them difficult to put together--it's awkward to get started, the instructions are not clear, and I think the first one I put together is not as solid as it could be. But the second one was much easier and faster, and it is very solid. (Hints: It's easier to put the casters/wheels on AFTER it's assembled, contrary to the written instructions. Otherwise it just rolls around while you put it together. And make sure the locking plastic clips are really together and snug in place before adding the shelves. You WILL want to use a rubber mallet....) I really like that I can roll it around easily, which means I can line them out and pull one out as I need to access it. For the money, these are handsome, solid units, and I recommend them.

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Jul 21, 2014
Carina
5 out of 5 stars review

i own at least 8

I love these shelves. I would say very simple to install...but not something I would want to rearrange the shelves often as they are heavy and easier to adjust with 2 people and a rubber mallet. I own at least 8 of them for my small business and have a few in my garage at home. I've yet to have one break and we put some heavy stuff on it with constant use. built to last!

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Dec 16, 2019
Jen
1 out of 5 stars review

Terrible

We have about 40 of these racks. We just got a few more in and the notches for the plastic stoppers to fit in are so shallow the plastic guides slip right down. The old ones were manufacturered in China and these are made in Vietnam. There is no way the shelves will hold the weight they are advertised to. DO NOT BUY THESE

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Mar 20, 2017
Leif
2 out of 5 stars review

Only decent

On average, 1-2 shelves in each box has a won't fit well on all 4 corners. It's because the welding connecting the shelves to the cylindrical sleeves that go around the pole is of spotty quality. The welded material sometimes jets out into where the pole should be - either preventing the shelf from going on the pole, or making one of the corners not fit evenly. In a couple cases, there was a corner with the cylinder not fully closed, making it too loose to hug the connectors. Also, please read the description / packaging carefully​: the allowed load is GREATLY reduced if wheels are used instead of the stationary feet.

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Jan 24, 2023
MH
1 out of 5 stars review

Verified Purchase

Perfect if assembled as 1 unit but not as 2 units

I assembled this shelving unit in 2 3-Tier units. The Unit with the Casters is fine. However, there are a couple of issues with the one with the leveling feet. The threading on one of the TOP POLES (B) is longer than then threading on the other 3 TOP Poles (B). This makes one pole a little longer than the other 3. The 4 caps (I) included do not fit in the top of the Bottom Poles (B).The threaded inserts (J) were screwed into the base of the Top Pole (B). I contacted Seville and I was informed I need to assemble it following the instructions and they sent me a Video on how to assemble it. Unfortunately, the video showed how to install it as one piece using the Wheels. I wrote them back and indicated that I bought this item to be used as 2 separate units as indicated in the description. They ended up sending me 4 new poles with caps on them but they are not the same. They asked me if the product I have was made in Taiwan or Vietnam so they can send the correct parts. I told them Vietnam and sent pictures. When I received the replacement poles, they are made in Taiwan so they are not the same as the one I have. I cannot return the item since I no longer have the original box so now I am stuck with this and have the second unit with the leveling feet assembled with one pole longer than than others and no caps on top of the poles. All you can see is the threading.

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Jan 30, 2023
JB
1 out of 5 stars review

Trash! BEWARE!!

If I could give negative stars, I would!!! Got 5 “new” units delivered but they look well used! The coating of chrome is off in spots and is rusting in those spots. The shelves all have stuff on them that looks gross. Looks like caked on grease that you would find in a restaurant kitchen. Don’t buy unless you want trash!!!

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Jan 22, 2025
bgs
1 out of 5 stars review

Damaged

Arrived damaged, appears that someone dropped it on the edge and some of the holes were no longer circular. I contacted customer service and was told i did not have to return it, and another one would be shipped. Next I received an email indicating I had to return it. Assuming my customer service rep was correct, I ignored the email. Now, I'm being told that he was wrong. I do have to return it. It's half put together (3 shelves were okay), and the box has been thrown away. It is too heavy to pick up, but thankfully Sam's Club will have a shipper to pick it up as it is (no box, half put together) for return. I guess it could have been worse.

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reply from Member's Mark Team

We apologize for this experience, bgs. If you need further assistance please contact Member support at (888) 301-0332.

Apr 25, 2024
UNHAPPY
1 out of 5 stars review

Verified Purchase

BAD Customer Service

Nothing wrong with the shelving but the customer service at the store in trying to resolve a damaged unit was horrible. After lugging two of these 90+ pound units to my car, taking them home, unloading, unpacking and assembling them I discovered that one of the shelves had been bent and crushed. I took the one damaged item (one shelf), placed it in the original box it came in and took it back to the store to get a replacement shelf. The person working at customer service refused to exchange the defective item and said I would have to disassemble the entire unit, place it back in the box and bring it back to the store. I wanted to explain to the young lady that if I did what she asked the end result would be exactly the same. The store would now have a unit with one bent shelf just the same as it would have if she had exchanged my one bent shelf with one in a new box. It was obvious to me that I was wasting my time so I left the store angry and unhappy. Threw the bent shelf away and will be forever reminded of the unpleasant incident every time I look at the two units side by side with one of them missing a shelf.

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reply from Member's Mark Team

We apologize for this experience and would like a chance to make it right for you. Please contact Member Support at (888) 301-0332 so we can help resolve this matter in a satisfactory way.

Dec 29, 2022
BigMac
5 out of 5 stars review

Great Product, great value. I bought 8 of these.

I have purchased 8 of these exact shelves and am very satisfied. Out of the eight one did have a bent shelf that was quickly replaced by manufacturer. I have read the negative comments and mostly it seems people don't know how to assemble or assume the plastic seperators used to protect shelves in shipping are actual parts. When you put the poles together sometimes they are not a perfect straight line when combined but once you put the shelves all on the unit is straight every time. The fact that these have plastic shelf liners makes them a fantastic value. If you were to purchase seperately you would spend $40 or more for the shelf liners.I am extremely pleased with these and will probably buy another 6 to 8 units over time.

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