The shelving system is exactly what I thought I was ordering (no surprises!) I picked it up at the store and the packaging was good. the only minor downsize was the assembly instructions and the difficulty for one person to assemble alone (if you are 83 yrs old,) Young folks should have no problem.

The box arrived damaged, completely torn open on one side so I was concerned there might be missing parts. Luckily, this wasn't the case. The rack is very strong and sturdy and I'm very pleased. Although assembly requires no tools, I found it a pain. Possibly, it would have been easier with 2 people. The clips that attach to the poles kept snapping off when the shelf was placed upon them. I ended up using a bit of strapping tape to keep them together. Once the shelves were on, the tape wasn't noticeable. An alternative to these plastic pieces might be a better idea, but overall, it's an excellent product.

Arrived damaged, appears that someone dropped it on the edge and some of the holes were no longer circular. I contacted customer service and was told i did not have to return it, and another one would be shipped. Next I received an email indicating I had to return it. Assuming my customer service rep was correct, I ignored the email. Now, I'm being told that he was wrong. I do have to return it. It's half put together (3 shelves were okay), and the box has been thrown away. It is too heavy to pick up, but thankfully Sam's Club will have a shipper to pick it up as it is (no box, half put together) for return. I guess it could have been worse.

Bought this item "NEW", when received, this item was an obvious returned item, several small parts were bent and broken. I wanted to return it. Thank goodness my husband was able to put it together with misc. parts he has in his workshop. Shame on you for charging us full price for a return.

Shelving arrived in Good condition... One Shelf was bent during shipping... All the other parts were intact and in Excellent condition. After reading the instructions and laying the parts out it took me about 15 minutes to assemble. It was really easy.. Also The shelves really can hold a lot of weight and the Wheels make it so easy to move about.

We got the rack to the assembly place. The black pieces necessary to assemble were received busted and broken. Photographed the box upon receipt with some box damage. The steel shelving material is nice, bummer can not use! Looking into getting assembly parts shipped!

These shelves are the absolute best! I've used them all around the house. I got rid of those rickety ol' plastic shelves that bow from weight in my garage and replaced with these. The casters are heavy duty and allow me to easily move the shelving unit out when something falls behind them or to clean underneath [shhhh....don't tell the wife cause she believes I don't know how to clean]. They come with pretty thick plastic liners to put on each shelf making it real easy to clean up any spills as well as prevent material from falling through onto everything underneath. The shelves are easily adjustable to accomadate any height product I choose to put on them. They are also great for putting books on since they never bow like most wooden bookcases. I got one for my daughter's closet to put all of her sweaters, shirts, sweatshirts, towels, and bed sheets on and she loves the way they organize everything. I found the assembly easy and I do mean easy! No tools required. Once you learn the nack of looking for the double notches on each pole, it's easy to line up the shelf height prior to sliding the shelf over the poles. I can put a whole unit together in under 15 minutes while drinking a cup of coffee in the other hand! Well, maybe not at the same time. I've even made sides out of white masonite and 3/4" x 3" white pine to make an enclosed unit. A couple units I put pegboard ends on to hang my gardening tools from. I offered to do a setup for the wife's cooking utensils but she thought I was being rediculous. I just wanted her to use the cooking utensils instead of using her favorite recipe book...the Yellow Pages! And that's how the fight started.... You just can't go wrong for the price given the quality and versatility of this unit. None of the units in the garage have corroded. They all stand up to any abuse I've given them.

This recent purchase of three units is a continuation of a project that now has my total number of units at 14. They each hold a lot of weight and when time comes to sweep the floor I can simply move them, clean up and put them back in their place with ease. I am sure more of these will be acquired as I continue to bring order to all of my things which can easily be seen when placed on these units.

Best shelves. I now have them in my basement, kitchen and garage. They are easy to assemble, hold an incredible amount of items and roll for easily for moving or cleaning. I also bought some for my kids school. They are filled with snacks and rolled down the hall to distribute. Also, I priced these at other sellers and Sam's Club has (by far) the best price and best quality.

Theses things are awesome. Will order more