These shelves are great if they’re not damaged. Two of the shelves were damaged to the point that when trying to put them together, they would not fit well. I am an hour away from the store so it’s not worth it for me to take it back. This is the reason for the two stars because of the damage. The box did not seem to be damaged so it has happened at the factory I’m assuming.

Lots to like about this shelving unit. It is sturdy and very easy to assemble. The wheel option was the reason we bought this model. We bought 2 of these, and 1 of the boxes came with some damaged shelves which were replaced with an email and picture to customer support. It would have been very inconvenient to return the item after the box was opened. We are buying more of these and highly recommend them.

Great material but the box was beat up and taped up, I guess one of the pole connectors slipped out of the box, so I made two 3 footers and ordered the connectors from Sevilleclassics.com for 10 bucks. One of the shelves was bent but I was able to make it usable after a little weight and a 3 lb sledge. I'll be glad to get this thing up to 6 ft like i wanted in the first place. Im not sure if i want to order any more after seeing how beat up the box was and how bent up the shelf was.. Mulling it over.

The box usually comes with some damage on it. The parts weathered shipping fairly well. I bought a few already with a couple of shelves dented. The biggest issues I had with shelves was the spot welds on the inside of the holes where the poles go through. The plastic inserts that go into the holes work better if you file(sand) holes clean before mounting shelves on the poles.

Received shelf today it’s very nice but 2 shelves are damaged I contact to get replacement parts and they want me to return it they don’t do parts that’s ridiculous I have been a member for over 30 years and this is absurd

This is working great as a space saver in my kitchen. Without a lot of additional room I now have space for various grill items, pots and pans, it’s basically a pantry with still room to spare.

I love the product and have bought many over the years. Custom service staff was responsive. The company's customer service policy for missing parts is completely unacceptable. I was told I would receive the missing parts in a few days. After 7 days, the parts were not received and I was told the parts would be reshipped. I asked the parts be shipped overnight and they said that they didn't do that... Meanwhile, the assembly is incomplete and my room is still pulled apart.

I've previously purchased this item and it still performs well. This past occasion I had it shipped and upon I noticed the packaging was damaged. Upon assembly I noticed a number of shelves were bent .Upon closer inspection, it had been mishandled. If you buy this item, I would suggest you personally transport it.

Great rack, great price! I bought two units and use all of the shelves on a single rack. I needed storage for small devices and this fit the bill. I was able to use the post with another rack that I had left over from a previous garage project. It worked out great.

The product itself is very sturdy and just what I needed. I like the flexible shelves to place how I needed so I'm only using 5 shelves. I was initially concerned when the box was delivered and hoped there were no missing parts...the box was badly damaged as if it had been opened and retaped. However all parts seem to be there and it looks great!