I use TurboTax for more than 15 years. I it was intuitive and easy to use. using TurboTax saved me a lot of time.

This is my 29th year using Turbo Tax and have always experienced great service and it's very easy to use! Would not switch to another Tax Service.

Tried to efile -- keep getting an error that I need to update when no updates are available -- very unhappy

Unable to populate data from financial institutions to proper tax forms. Unable to transmit returns for efile

Every year it seems to get harder to input my information even thought there is very little change in my year-to-year info.

Didn't appreciate that this year they snuck in a $45 processing fee for choosing option to use return to pay for state filing.

Turbo Tax is very easy to understand and to follow. Having help available makes me feel more comfortable doing my own taxes. I would recommend it.

Biggest issue is with Canadian Registered Pension Income, it should not be there if you have NO Canadian Registered Pension Income

Aggressive marketing all throughout the process, and then hounding me about the online version on top drops your score from 5 to 2. Stop it.

Turbo Tax used to be alot more user friendly. I had to "force" numbers to make it to the next step