1, When finished with a topic, it jumps back to the beginning rather than stay where you last left off. 2. Graphics & wit showing its age. 3. Some self-guides show as 'not yet available" yet forms are available.

Happy with the TurboTax which is fun to use. Step by step to guide me finishing my Federal & State income tax. Mary, tech-support is patient and knowledgeable in solving my 'Apply CA refund to next year' issue in minutes. Thank you, Mary!!

It was much more difficult to understand this year compared to last year. Also, it has gotten much more expensive, so making it more difficult does not make sense

Entering 1099R was circular regarding SEP boxes. Also when entering 1099 B info it first ask for individual transaction. i had to exit and reopen the topic in order to just enter the summary.

GREAT PRODUCT, I HAVE BEEN USING TURBOTAX SINCE EARLY 1980. I FIND IT VERY EASY TO FOLLOW AND THE PROGRAM COVERS MOST SUBJECTS, DEPENDING ON YOUR NEEDS TO FILE. THEY HAVE A PROGRAM FOR WHAT YOU NEED.

Terrible experience! Difficult to download(took hours) Took 20 hours to complete with a simple return. unsure of accuracy. Final checks took hours with multiple repeat requests! Never again!!!

I have used for several years. The past few, ease of use OK, but less information with the online version. Online too vague. Advertised free state at end I got charged

Turbo tax walks you through each specific item in both the income and the deduction topics. It is easy to import data from various financial institutions.

I had a minor issue trying tho import information from Schwab, that I had to call in and get advice on- and I had to consult with AI to navigate to the forms page to see what I needed to fill out in order for TT to clear up the issue

I lost $55 of my Federal Refund due to hidden costs in Payment Options. I have seen many complaints about this same problem. Doubt if I will use Turbo Tax in the future