I've been using TurboTax for 2 or 3 decades because I like the way it leads me through every step and I like the additional information it provides when I have questions.

Used before, but I accidentally chose the desktop version and not the online this year and I had more issues. Also could never find "tax help" on the screen. Also, hard to get out of some screens to go one step back .

Accuracy was good for federal and state forms. Compatibility and features were excellent. The interface was clunky and very difficult to navigate or return to areas that have already been addressed. Didn't use support.

You should have more of a distinction for inherited IRA's and how to handle them, especially at the state level. Too many options for selecting whether they are taxable at the state level

I followed the instructions in Search to file an extension, but the instructions do not work. Also, when I search for Form 4868 it has a different payment value than the desktop application for my federal taxes.

Buggy from the first step. Makes the simplest things complicated. For example, I’d like to save my tax file to my computer. No easy instructions. Only how to print. I’ve looked online. I’ve looked at Turbo Tax help. stupid

It concerns me if AI is telling me everything I need to know to do the taxes accurately. I depend on the pop up windows to make sure I fully understand the information.

Great product. I have used for many years. The import of brokerage tax forms is a huge timesaver! Easy to use interface with great accuracy of forms with no glitches

It is easy to use and my CPA uses it to prepare returns. I have a uncomplicated return with straight forward forms and only wages and investment income.

1, Too many intrusive ads on TurboTax 2025 premier for TurboTax services. Way too intrusive for a paid program. 2. TurboTax did not handle a lump sum payment from TurboTax from Social Security for a previous year correctly.