A bit more complex than in previous years. More information requested from the 1099 forms. I spoke with Inna, one of your tax specialists. She was VERY helpful and VERY professional My issue required an upgrade to the Premium version.

I had to go to goggle to fix my problem, because your error checking didn't catch the issue with my Form 8889 issue that was causing it to be rejected by the IRS!!!.

There needs to be more about IRAs when one person dies in a marriage. There was not enough information to actually answer the questions, or enough information to understand the question.

Turbo tax was extremely hard to download this year - it would have been more helpful if there had been a "Back" button. When it came time to pay, we couldn't get the expiration date month on the credit card to go down past 08.

Been using TurboTax for over 28 years. Tried having tax preparation done professionally but results were not any better. A great tool that gets more intuitive every year.

Could not get Audit Defense Payment screen to accept a credit card expiration date higher than 08. My card was 09. I re-checked all my information 4 times. I had to use a different credit card

I would much rather have the option of a CD. I hate loading the program it took me two hours to down load and that was with your "support" it was a disaster.

I had two W2s one for my supplementary pension. TurboTax Premier didn't/couldn't help with proper entry of this additional W2 into my return. Even if it knows how to do this, it did not prompt me appropriately and kept showing me errors.

accuracy - keeps you straight on your return compatibility - easy to work with features - has all up to date info interface - works well with my HP computer support - they are always willing to help and are readialy available

Turbo tax is getting too pushy with trying to get you to prepare online, and use their experts, and audit protection. If the customer says no, could you please stop bugging them?