Nothing wrong with the shelving but the customer service at the store in trying to resolve a damaged unit was horrible. After lugging two of these 90+ pound units to my car, taking them home, unloading, unpacking and assembling them I discovered that one of the shelves had been bent and crushed. I took the one damaged item (one shelf), placed it in the original box it came in and took it back to the store to get a replacement shelf. The person working at customer service refused to exchange the defective item and said I would have to disassemble the entire unit, place it back in the box and bring it back to the store. I wanted to explain to the young lady that if I did what she asked the end result would be exactly the same. The store would now have a unit with one bent shelf just the same as it would have if she had exchanged my one bent shelf with one in a new box. It was obvious to me that I was wasting my time so I left the store angry and unhappy. Threw the bent shelf away and will be forever reminded of the unpleasant incident every time I look at the two units side by side with one of them missing a shelf.

The first one I bought was Great, no missing pieces or damage, went together super easy. The second one I bought not so lucky. The connector that connects the top and bottom pole was screwed in cockeyed from the factory. We tried to get it out but it wasn't budging. We called the company they sent out a replacement top pole and a connector. However they would not overnight it and I had to wait over a week to be able to finish assembling the shelf. But the representative was quick to inform me I could put the bottom half of the shelf together while I waited, so apparently it's a common problem. And somehow I still decided to buy a third shelf. Well that was not without its issues either. The poles were great but this time one of the shelves was bent. Mind you I am a little OCD so all my boxes were in perfect condition just not the contents in it. I have not contacted the company on the bent shelf because I think I'm going to show up at Sam's club and make them open a box and give me a shelf versus dealing with the company. Aside from the problems I've had the shelf itself is sturdy and works for its intended purpose. I don't think I'll be buying a fourth one though.

OK

I assembled both these shelves my self. The plastic that holds the shelves up must have the correct direction and lined up with the lines on the poles! I put both the shelves together myself with no help and they are easy to move or two wheels have locks. They also came with a kit to tie to the wall for stability! The shelves bottom liner is prefect! The box they came in was extremely heavy though!

This thing was so heavy. Hubby had to use a 2-wheel cart to take it downstairs. Once unboxed, we noticed a shelf was bent. I called my local Sam's club where we purchased it from and was told we would need to bring the entire unit back and get a new one. Difficult to get it bundled up to take 45 mins to my Sam's club . We ended up not taking it back and left the bent shelf out as it wouldn't fit over all the poles.

Great shelf, very sturdy.

Very easy too setup and my husband stood on shelf when erecting it and it supported his 200+ lbs.

Great product at a remarkable price!

Very well constructed and simple to assemble. An excellent storage rack for heavy appliances.

Be cateful of damaged products being resold