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Customer reviews for Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H for
Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H
4.8 out of 5 stars
stars7,100 ratings3,171 reviews
  1. 5 stars88% (6,269)
  2. 4 stars6% (416)
  3. 3 stars2% (149)
  4. 2 stars1% (81)
  5. 1 star3% (185)

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Showing 601-610 of 3,171 reviews
Jun 16, 2025
Lloyd
5 out of 5 stars review

Verified Purchase

Heavy Duty Shelving

This shelving was easy to assemble, and it has great wheels.

Helpful?1O10TZ520UCK18148765198
Jul 30, 2025
Diana
5 out of 5 stars review

Verified Purchase

This steel shelving is just what we needed

Really nice item for our garage

Helpful?1O10TZ520UCK18148765198
May 30, 2025
aqtpeye
5 out of 5 stars review

Verified Purchase

Expectations met

Good size and sturdy for the price

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May 31, 2025
Edward
5 out of 5 stars review

Verified Purchase

Good shelf

good quality easy installation love the wheels

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Aug 21, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Ms.

Exactly what I wanted

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Jul 7, 2025
Way
1 out of 5 stars review

Defective component & poor replacement option

I purchased this yesterday and today laid out all the pieces as directed. In doing so, found one of the bottom posts was defective in that the threaded insert had been installed in the wrong end and the wheel insert was the incorrect thickness on the other end. We tried to figure out how to make it work if we skipped the double line on the 3 good posts, but they did not line up so the shelves would not be level. I called the number on the back of the instructions and was on hold for 20 minutes and then got auto disconnected. I then called my local store and explained the situation and asked if i could just bring back the defective piece and have someone open another box and give me a good post and return the package by adding the defective piece. She said no, I could bring the whole unit back for refund and purchase another one. She said I might try main Customer Service number for Sam's and so I called them. When I finally got through to a real person, they suggested I call the Members Mark Customer Service No. so I did that. A 30 minute hold until I got a real person. This CSR said they could order me the replacement part through the mfr but it would be 10 to 15 days. I remind you that I have methodically unpacked every component and it is strewn on my garage floor. The other option was to return the entire system and exchange for another unit. He gave me a reference no to do that. I told him I am 75 years old and I would have to load up the individual pieces, (the shelves are very heavy) and then would I have to unload when I got to my store and he said yes. This return system is totally unacceptable. A mfr should expedite shipping of a defective component and Sams should make that part of the Purchasing Agreement they have with a mfr. Rather than take a chance on exchanging a unit and finding another defective or missing component(s), I decided to pick up another unit, bring it home, open the box in the back of my car and get out the post to replace the defective one and then return that system, still in the original packaging, for a refund. At least while still in the box, I could take my neighbor, who would help me lift the 120lb box out of my suv onto a flat cart. I won't be buying anything requiring assembly from Sams again.

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reply from Member's Mark Team

We apologize for this experience, Way, and have passed it along to the appropriate team.

Mar 21, 2025
Shopper D
1 out of 5 stars review

DO NOT Have It Delivered!!!

This may be a great product, but DO NOT have it delivered. The item is heavy, and I can tell from the condition of of the box (ripped, busted and open on the ends), that the workers have been dropping it, dragging it, and everything EXCEPT picking it up, since it was ordered. The plastic joint pieces are trash, and falling out all over the place. It goes back to Sam's TOMORROW. Hopefully they have one IN the store that I can pick up myself. Jeez.

Helpful?1O10TZ520UCK18148765198
reply from Member's Mark Team

We're sorry for this delivery experience, Shopper D. Please contact Member Support at (888) 301-0332 and they can assist you with obtaining replacement parts.

Jul 31, 2025
BG
5 out of 5 stars review

Verified Purchase

Nice rack!

Nice and sturdy

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Aug 25, 2025
Smead
5 out of 5 stars review

Verified Purchase

Storage rack

Solid

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May 25, 2025
Robbie
4 out of 5 stars review

Great except for the snapping off plastic brackets

Great quality - but by the time you put it together, you will absolutely hate and cuss out the plastic clasps that keep the shelves in place. They snap off constantly. Other than that, it is a great unit for the price. Directions could be better on giving you tips on how to put together without the frustration. With that said, I will use this for years - fits in my small kitchen and will hold everything I need. Do not regret for one second - I got it in white and the wall is a dark navy and it looks fabulous.

Helpful?1O10TZ520UCK18148765198