The first one I bought was Great, no missing pieces or damage, went together super easy. The second one I bought not so lucky. The connector that connects the top and bottom pole was screwed in cockeyed from the factory. We tried to get it out but it wasn't budging. We called the company they sent out a replacement top pole and a connector. However they would not overnight it and I had to wait over a week to be able to finish assembling the shelf. But the representative was quick to inform me I could put the bottom half of the shelf together while I waited, so apparently it's a common problem. And somehow I still decided to buy a third shelf. Well that was not without its issues either. The poles were great but this time one of the shelves was bent. Mind you I am a little OCD so all my boxes were in perfect condition just not the contents in it. I have not contacted the company on the bent shelf because I think I'm going to show up at Sam's club and make them open a box and give me a shelf versus dealing with the company. Aside from the problems I've had the shelf itself is sturdy and works for its intended purpose. I don't think I'll be buying a fourth one though.

I almost bought a similar one at the other warehouse... I am glad I checked Sams Club. This one rack holds more weigth because of the middle support. Also, the shelve liners are a nice add. The instructions were a bit starnge because it mentions a part that is already istalled so it was a matter or skipping it. I am happy with the product. I put it mostly by myself but this item is a big heavy so ask for help.

I have been looking for garage shelving for a couple of months now. Most of the plastic stuff doesn't look sturdy enough to last and saw that these were on sale. Bought two yesterday and have one put together now. These things are beasts! And for the price? If you are looking for study and strong and inexpensive, you should buy these. And they have locking wheels!

I assembled both these shelves my self. The plastic that holds the shelves up must have the correct direction and lined up with the lines on the poles! I put both the shelves together myself with no help and they are easy to move or two wheels have locks. They also came with a kit to tie to the wall for stability! The shelves bottom liner is prefect! The box they came in was extremely heavy though!

Perfect for our reorganization project. Easy to assemble.

This is the 3rd one of theses shelves ive purchased, they are the best.so sturdy

Unfortunately, three of the ‘end-caps’ at the end of each support pole were broken.

Three units ordered. One had destroyed packaging. Replacement had same issue with parts missing.

Easy to put together. Very sturdy shelving unit. Would definitely by another if needed.

Product is really solid and well made. Definitely worth the money.