Great heavy-duty shelving unit for the price. I'm a 67 year old female and had no trouble assembling by myself, although another person would've made it even easier. Picked up today a little before 3, ran some other errands, had dinner and then started reading directions and assembling around 5:30. Finished at 6:15. Only negative I encountered was one shelf had a small shard of metal not smoothed off during manufacture and/or quality control and I sliced my finger during unpacking. Had to get a pair of plyers to break it off then, sand smooth, so be careful.

We kept it because we needed it. The two shelves out of six were bent. I would have given 5 stArs if it weren't so beat up. I have two others that are great. It arrived all beat up. The box looked like it had been in a war. I would recommend if it arrives in good shape.

Nothing wrong with the shelving but the customer service at the store in trying to resolve a damaged unit was horrible. After lugging two of these 90+ pound units to my car, taking them home, unloading, unpacking and assembling them I discovered that one of the shelves had been bent and crushed. I took the one damaged item (one shelf), placed it in the original box it came in and took it back to the store to get a replacement shelf. The person working at customer service refused to exchange the defective item and said I would have to disassemble the entire unit, place it back in the box and bring it back to the store. I wanted to explain to the young lady that if I did what she asked the end result would be exactly the same. The store would now have a unit with one bent shelf just the same as it would have if she had exchanged my one bent shelf with one in a new box. It was obvious to me that I was wasting my time so I left the store angry and unhappy. Threw the bent shelf away and will be forever reminded of the unpleasant incident every time I look at the two units side by side with one of them missing a shelf.

I purchased three of these shelves last year to begin organizing my basement. They worked so well I ordered three more this year to finish. Outstanding quality at a low price. I priced them elsewhere and other outlets had the same brand with only 5 shelves---this has six, and you had to pay extra for the plastic sheets that go on top of each shelf--essential if you are storing smaller items and included in this package. If you have any trouble assembling do what I did---ask your wife to help. It sure worked for me.

The box arrived damaged, completely torn open on one side so I was concerned there might be missing parts. Luckily, this wasn't the case. The rack is very strong and sturdy and I'm very pleased. Although assembly requires no tools, I found it a pain. Possibly, it would have been easier with 2 people. The clips that attach to the poles kept snapping off when the shelf was placed upon them. I ended up using a bit of strapping tape to keep them together. Once the shelves were on, the tape wasn't noticeable. An alternative to these plastic pieces might be a better idea, but overall, it's an excellent product.

Ok. I'm a pack rat and I'm cheap. I prefer to be called thrifty but when we moved into out new house with a huge basement, I needed some way to store all of my stuff. These storage units were perfect. They're incredibly sturdy and if they can't hold it then I probably couldn't lift it onto the shelf. Assembly is easy but takes some time- I bought 14 of these units. They roll easily and look great. Look no further for your storage solution.

After 4 phone calls, mfr, local Sams, Sams main customer service, and Members Mark CS, and a total of 90 minutes on hold, I was informed that a replacement piece would take 10 to 15 business days to receive. Sams will not cannabalize the part from another pkg. As the instructions say, I laid out in my garage, and counted every piece. I then did a physical exam and discovered a bottom pole had the threaded inserts reversed. At 75, there was no way I could reassemble the parts into the cut open box. There should be an expedited shipping of missing or defective parts as part of Sams purchase agreement with a mfr. I am not leaving my car sitting out waiting on a defective pole. I am taking the pieces back without the box for a refund. I will never buy anything from Sams that requires assembly.

Love the shelves. Sturdy and strong. The problem was with the delivery. Original order was lost. Sam’s sent a replacement but the delivery date changed about 6 times while I kept receiving the delivery info for the original order. It was very confusing and frustrating.

I have purchased 6 of these racks. I use them everyday, and move them around a lot! The rack itself has held up very well. And after I built the first one (Which took almost an hour), I now can assemble one in less than half an hour. Now for the bad news. The wheels have bent internally, and are literally "falling off!" They have created an added liability, and I am forced to replace them with a more stable caster. This has increased the overall cost, not mention the time and work to remove/replace them. However, it's still less expensive than what an equivalent rack would cost that would have come equipped with such casters. And adjustable shelving, with the plastic adjusters, can have a short life span. Especially if they move or are moved. I would say that this rack is perfect if you're not going to move it. If you plan on moving them around, shop for caster to put on during assembly to save time, and problems, in the future. My recommendation is to STAY CLEAR of caster that have a screw type assembly, such as those that come with the unit. Use one that encases the entire stem of the shelf. I'm using a Krowne Metal 28-151S.

I needed shelves to organize my storage room, so I purchased two sets and they worked perfectly. I didn't use the casters because I was putting them on carpet. I had no problem putting the shelves together other than measuring to be sure all the shelves were even on both sets. Since I didn't have a rubber mallet, I improvised by using a regular hammer and an oven mitt. Worked just fine!