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Customer reviews for Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H for
Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H
4.8 out of 5 stars
stars
7,189 ratings3,207 reviews
  1. 5 stars88% (6,344)
  2. 4 stars6% (421)
  3. 3 stars2% (154)
  4. 2 stars1% (82)
  5. 1 star3% (188)

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Showing 151-160 of 3,207 reviews
Sep 30, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I Bought 5 of These!

I have 5 of these shelves and they're amazing! Adjustable height is a great feature and I often use S hooks and magnets to hang things off the side. I'm using two in my office, one in the kitchen, and two in my storage shed. They hold up great. Being able to roll it makes it much easier to move to clean it or rearrange. It's just a great product and I rec'd it to a lot of friends and family.

Helpful?1O10TZ520UCK18112171336
Feb 8, 2023
Reviewer name: Ozark Gardener
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like it!

The shelving system is exactly what I thought I was ordering (no surprises!) I picked it up at the store and the packaging was good. the only minor downsize was the assembly instructions and the difficulty for one person to assemble alone (if you are 83 yrs old,) Young folks should have no problem.

Helpful?1O10TZ520UCK18112171336
Jan 22, 2025
Reviewer name: bgs
1 out of 5 stars
1 out of 5 stars review

Damaged

Arrived damaged, appears that someone dropped it on the edge and some of the holes were no longer circular. I contacted customer service and was told i did not have to return it, and another one would be shipped. Next I received an email indicating I had to return it. Assuming my customer service rep was correct, I ignored the email. Now, I'm being told that he was wrong. I do have to return it. It's half put together (3 shelves were okay), and the box has been thrown away. It is too heavy to pick up, but thankfully Sam's Club will have a shipper to pick it up as it is (no box, half put together) for return. I guess it could have been worse.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark Team

We apologize for this experience, bgs. If you need further assistance please contact Member support at (888) 301-0332.

Mar 31, 2021
Reviewer name: Dolores193
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have already bought 2!

This shelf is perfect for organizing things. Shelves are adjustable so you can store bins you already have. Comes with a plastic shelf cover to prevent smaller items from tipping over. Assembly was easy. The wheels make it easy to move so you can easily clean under the unit.

Helpful?1O10TZ520UCK18112171336
Sep 23, 2023
Reviewer name: Brett
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

One good....one not so good.

I ordered two of these. I bought them because they were on sale for $20 off each. I was charged the full, regular price. I had to place a 20 minute call to get the $40 credited. The customer service lady in the Philippines acted like she did me a favor. One of the units arived with the box broken open. The zip ties holding the sheves together had been cut or broken. There was a connector piece pre-installed cross threaded. I had to use a vise and a rubber mallet to remove and straighten it. After assembly one of the legs is half an inch off the ground. I had to unscrew the wheel a half inch to make it level. It was assembled exactly the way the other legs were That is not how it is supposed to be. The other unit is as it should be.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark

We're sorry to learn about your experience with the wire shelving, Brett. Please know that all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund at any time.

Dec 19, 2023
Reviewer name: Customer777
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bad Initial Impression But Worked Out Ok

We ordered 4 of these units to organize our garage storage. When they arrived the packages didn’t look too good. Two boxes had either busted open and were put back together with packing tape or maybe they had been returned from a previous customer and sent to us. Also, each box we opened contained broken pieces of plastic that made us nervous about trying to assemble the shelving. It was obvious more attention was devoted to engineering and construction than to protective packaging. Anyway, we did assemble each unit and surprisingly it was a fairly smooth process. The overall quality of the units seems good. We did have to hammer out a couple of the corners of two shelves that were partially indented from apparently being dropped on the end. Once assembled the units appear to be strong and the castor wheels look like they can support a lot of weight. Half of the plastic liner sheets provided for the top of the shelves were cracked and chipped, and not sure how to request replacements. Also, the broken black plastic chips that fell out of the boxes we think were some kind of spacers/caps used in/on the vertical posts. We are not sure if these missing parts will affect the long term durability of our shelves. Overall the product appears strong and well designed, but the bad shipping experience really ruined it for us. If we had paid more for these shelves we’re not sure we would have kept them. This vendor needs to step up their product packaging.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark Team

We appreciate your review and great rating. For assistance obtaining replacement parts, please contact Member Support at (888) 301-0332.

Dec 11, 2020
Reviewer name: Spritacat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Storage shelving that can handle a load

Ordered online and did curbside pick up. Quick and easy. Well designed, substantial and sturdy. Easy to put together. Love that the shelves can be placed at desired height in 1” increments. Do note that once shelves are locked in place they won’t be easy to move. Not impossible but not easy. Locking casters make it easy to move yet won’t roll when placed on unlevel surface.

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Mar 5, 2024
Reviewer name: Kent
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Biggest Bargain

We have several dozens of these units collected over a couple decades. We install four shelves on each rack and hang the extra shelves on "S" hooks between the units making 3-rack super-units. Then we store most equipment in Rubbermaid tubs. Everything is clean, neat and easily identified. These are the biggest bargain in the shelving business.

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Jun 15, 2012
Reviewer name: ButtonsBagsandBows
5 out of 5 stars
5 out of 5 stars review

Great value & they shipped them to me

I got about a dozen of these for our warehouse and shop and they are perfect. They are built well, very sturdy (and heavy) and easy to assemble. We are about 45 miles from the nearest Sams Club and they were about $99 there, I had them deliver them instead of me using my gas $$ not to mention they are HEAVY and they only came to about $102 including the shipping - great deal!! And the carrier brought them in and everything, all we had to do was cut open the boxes and assemble. As for the quality, they are surprisingly sturdy and heavyweight. We also own a restaurant and they are much better quality than most of the ones we can get through restaurant supply and about 1/2 the price. I would definitely recommend these to anyone whose needs fall within the weight guidelines.

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Feb 1, 2023
Reviewer name: Pays attention
3 out of 5 stars
3 out of 5 stars review

Recent change in quality

I have bought these for years and have always been happy. In Jan 2023 I bought 8 and a friend of mine bought 10, and there were so many problems. Several of legs were not cut square, when screwing them together would cause the leg to not be straight. Several of the threaded leg connectors were cross threaded into the legs, which caused the top pole to be way out of line. There was rust in many of the holes the legs fit in. The wire from the shelf protruded into a lot of the leg slots, causing the plastic locks to not fit into the hole, and causing uneven shelf heights at each leg. Some of the leg mounts were not properly aligned when welded to the shelf, causing the legs to bow out, making assembly harder. So that I did not have to take them all back, I used a die grinder and smoothed out the holes that the legs go into. I took all the bad parts and returned 1 box instead of 5 out of 8. That is some really poor quality control, never had problems in the past years.

Helpful?1O10TZ520UCK18112171336