The poles come as two pieces that thread together. On one of the poles, the female threads were poorly manufactured. Fortunately, I had the skills to repair. However, the average homeowner would have been out of luck.

Great Price for steel rack Oly tool needed is a rubber mallet to seat shelves on plastic grommets and ruler to measure shelf spacing 1 hour to build I purchased 2 of them

Good value but one of the shelves was bent i had it mostly assembled so returning wasn't a good option. I emailed Customer Service and received a response that does not appear legitimate.

I found the perfect shelving for my storage needs. This fits perfectly into the closet that I converted to a secondary pantry space. Bonus: it came with shelf liners.

Using in my pantry and exactly what I was looking for- sturdy, tall and perfect depth. I have 2 across from each other. I love that it came with the plastic liners- these are so helpful. And the casters are an added bonus.

One of the shelve's/tier's post holes is bent in an oval shape, so the shelving unit cannot be assembled. The poles are circular, and all the other post holes are curricular, so the oval shaped hole will not slide on to the post.

All the parts were there; assembled it on its side on the floor and then tipped it up; it’s heavy but I was able to lift it to vertical by myself. Really like the shelf liners. Rolls smoothly.

Well made, was not very difficult to put together and had no missing parts. Worked out perfect for what I needed. I would have no problems buying another one if I had to space

Love it. Its in my kitchen holding small appliances, pots and pans, can goods and other stuff. It looks nice, it was easy to put together and would order another if I had the space. I have two and Love them both.

I was very pleased with the rack..It went together easy I put the bottom shelves on first, then all 3 top shelves on the bottom part I then placed top poles in place then slid shelves up to where I wanted them..worked for me..