Love the shelves. Sturdy and strong. The problem was with the delivery. Original order was lost. Sam’s sent a replacement but the delivery date changed about 6 times while I kept receiving the delivery info for the original order. It was very confusing and frustrating.

The first one I bought was Great, no missing pieces or damage, went together super easy. The second one I bought not so lucky. The connector that connects the top and bottom pole was screwed in cockeyed from the factory. We tried to get it out but it wasn't budging. We called the company they sent out a replacement top pole and a connector. However they would not overnight it and I had to wait over a week to be able to finish assembling the shelf. But the representative was quick to inform me I could put the bottom half of the shelf together while I waited, so apparently it's a common problem. And somehow I still decided to buy a third shelf. Well that was not without its issues either. The poles were great but this time one of the shelves was bent. Mind you I am a little OCD so all my boxes were in perfect condition just not the contents in it. I have not contacted the company on the bent shelf because I think I'm going to show up at Sam's club and make them open a box and give me a shelf versus dealing with the company. Aside from the problems I've had the shelf itself is sturdy and works for its intended purpose. I don't think I'll be buying a fourth one though.

Just ordered two of these. One was great the other wasn't. One of the corner poles for the second level was threaded incorrectly and wouldn't screw into the first level corner pole. And then, one of the shelves had a slight dent in the corner and would not seat properly onto the plastic shelf holders. Not returning the bad unit due to the weight and size of the parcel. Thankfully, we were able to cobble up corrections for the problems but we shouldn't have had to do that. I'm 50% disappointed in this shelf unit: One unit was good, one was bad.

These shelves are the best. They even have shelf liners so small things sit sturdy. The convince of the rollers makes cleaning a breeze. They are just the right depth for most things. You can adjust the shelves within a few inches of your need. I left a shelf out of one unit and add it to another where I needed.

This shelving was great quality. Easy to follow directions to put together but suggest this is a 2 person project to make assembly easy for ladies. My daughter and I put these shelves together in minimal time. The shelving is top quality and a great price. My daughter had purchase shelving from a home improvement store and liked these better. Also the shelf liners were a welcomed added bonus.

Bought three sets; many of the shelves have not been buffed properly (sharp edges pose imminent puncture/injury risks). I punctured my fingers of my right hand twice leading to bleeding and had to file down the sharp cutting edges. No other complaints besides the real risk of cutting and injuring oneself.

When I got package it looked like it had been to war. It had been opened and repacked. If your going to sell a repack give a discount.Had a bunch of plastic pieces in the box which I don't use anyway. It went together allright. The main thing was it being opened.

Excelente product

We kept it because we needed it. The two shelves out of six were bent. I would have given 5 stArs if it weren't so beat up. I have two others that are great. It arrived all beat up. The box looked like it had been in a war. I would recommend if it arrives in good shape.

I put one together about a month ago so ordered another. Started putting together and one wheel would not screw onto pole. Now I have to box up and return if I can’t get it fixed first. Very aggravating. The first unit had one shelf bent at corner so that would not fit over pole but didn’t need the shelf part luckily. Not recommend this product cause both times there is a faulty part.