We are sorry to hear you are disappointed with Miracle-Gro Garden Soil All Purpose. We value your feedback and want to ensure you have the best possible experience with our products.<br /><br />While small pieces of bark and twigs are intentional components of our growing media including potting soil, garden soil, lawn soil, top soil, etc., large pieces of wood or bark should not be found. Most of our soils especially potting mixes and garden soils are made of composted forest products and contain very little if any actual soil. Composted forest products provide high organic content and nutrients without the concern for soil compaction which often occurs with potting mixes composed primarily of actual topsoil. The coarser material allows for air to reach the roots of the plant which improves plant performance for years.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 866-324-9192 if we can further assist.<br /><br />

Beverly, we are sorry to read about your disappointment with Miracle-Gro Garden Soil All Purpose. The odor is caused by decomposing natural material and is non-toxic. Once the material is opened and spread, the odor will dissipate on its own in 24-48 hours. We value your feedback and want to ensure you have the best possible experience with our products.<br /><br />For further assistance, you may contact us at your earliest convenience at 888-295-6902.

Stacy, we are sorry to read about your disappointment with the Miracle-Gro Garden Soil All Purpose. We value your feedback and want to ensure you have the best possible experience with our products.<br /><br />While small pieces of bark and twigs are intentional components of our growing media, large pieces of wood or bark should not be present. Most of our soils are made of composted forest products and contain very little if any actual soil. Composted forest products provide high organic content and nutrients without the concern for soil compaction which often occurs with potting mixes composed primarily of actual topsoil. The coarser material allows for air to reach the roots of the plant which improves plant performance for years.<br /><br />Please contact our Consumer Services team at 888-295-6902 so that we can help troubleshoot and fill you in on our guarantee.

Hello Tanya! We apologize for the condition of the soil. Please reach out to us directly. We would like to provide information on our No Quibble Guarantee.

We&#39;re sorry to hear you&#39;re not thrilled with Miracle-Gro Garden Soil All Purpose and we appreciate you letting us know.<br />Formulas of Miracle-Gro Garden Soil All Purpose vary by region based on available materials. Some areas have more of a compost based formula while others have more of a bark and wood fines based mix.<br /><br />We want you to feel good about using our products. That&#39;s why we offer a product guarantee. If, for any reason, you&#39;re not happy with the results after using this product, you&#39;re entitled to get your money back. Limitations apply. If we can help with anything else, please give us a shout at 888-295-6902.<br /><br />

rhonda, we&#39;re sorry you were not satisfied with Miracle-Gro Garden Soil. This product is intended to be mixed with native soil as an amendment and should not be used by itself. Reach out to us at 888-295-6902 for assistance with our product guarantee.