I did not engage in live communication. I have comfort in the accuracy and guidance option.

lot how easy its to use and i wish guidance was little better especially use of AI would be better

Used Turbo Tax for many years. Easy to use and transfer from past years.

Unethical way to charge money, fraud company , It keeps adding money for random services.

Couldn't download information on my computer for previous. 3 Turbo tax filling years.

We use it each year but, the questions get very confusing

we had no problem understanding the format this year at all

Turbo Tax was much better when was eariler. Now to much small print even with magnifying glass.

I used tirbo tax for years and I am very satiisfied with the results

All ok. Experts very helpful, Answered all my questions professionally and politely.