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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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4 out of 5 stars
stars9,829 ratings9,829 reviews
  1. 5 stars49% (4,771)
  2. 4 stars22% (2,136)
  3. 3 stars14% (1,401)
  4. 2 stars7% (704)
  5. 1 star8% (817)

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Showing 4,771-4,780 of 9,829 reviews
Feb 23, 2026
BigC70
3 out of 5 stars review

Turbotax is hard to understand.

I struggled with this year's version of Turbotax. I also don't appreciate being required to review it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
DennisS1944
4 out of 5 stars review

Great Tax Return Software - except for one thing

For some reason, my 2024 tax return information did not import into the 2025 tax return. It always has in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 28, 2026
KH from Virginia
5 out of 5 stars review

Live Chat with expert is awesome!

I spoke with Mary and she was very helpful! At the beginning of the call, I was owing money, and at the end of the call I got a big refund!!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Feb 25, 2026
gawell
2 out of 5 stars review

Navigation is not up to prior year's quality.

navigation and terms were often confusing. Not up to standard enjoyed in the prior 10 year I have used TurboTax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
Snow2333561
4 out of 5 stars review

Quick and easy

The process was generally quick and easy. Allowing for compatibility with Windows 10 would have made it even better.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 19, 2026
David6139
4 out of 5 stars review

Accuracy problem

There is an error in the Maine 1040 form. The standard deduction is shown on forms as $17000, should be $17750. I had to override on the form.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 5, 2026
sch29
5 out of 5 stars review

Turbo Tax is great

I've used TurboTax for years to prepare my own and my children's taxes. I find it very user friendly.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Feb 23, 2026
oneuhgolf
4 out of 5 stars review

Fix Crypto efile

Please figure out how to efile Crypto transactions. Cost $12 to mail Form 8953 and 8949 with proof of transactions

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 1, 2026
JLF DIY TAXMAN
4 out of 5 stars review

Technical support

satisfied. however, access to technical support is not evident, unless you are willing to pay $60.00

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 25, 2026
EHMJKM1
4 out of 5 stars review

Needs better instructions on work pages.

Place at the top of the work sheets: "LEAVE NON-APPLICABLE COLUMNS BLANK" in bold print. (Do not fill in with $0.0)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .