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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,894 ratings9,894 reviews
  1. 5 stars49% (4,803)
  2. 4 stars22% (2,148)
  3. 3 stars14% (1,412)
  4. 2 stars7% (707)
  5. 1 star8% (824)

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Showing 2,441-2,450 of 9,894 reviews
Apr 15, 2026
Reviewer name: dontpestermeplease
4 out of 5 stars
4 out of 5 stars review

You have a bug

Every time I ran audit check the desktop version deleted my filing status - I had a domestic partnership and I think that is why - had to skip audit check - total pain ---- my taxes would go from owing to absolute 0 with no taxes owed or paid

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 19, 2026
Reviewer name: ARC44
5 out of 5 stars
5 out of 5 stars review

Excellent Program

Had a little problem downloading the program. Contacted support and spoke to Michael who helped me resolve the issue. Actual process was as usual very smooth and efficient. Been using turbo tax for years. Very happy with it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.

Mar 10, 2026
Reviewer name: JDB44
5 out of 5 stars
5 out of 5 stars review

TurboTax is great & above all others

The accuracy, compatibility, features, guidance and interface as they have been for all the years I have been using TurboTax which is over 25 years. Keep up the great work.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Customer Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Apr 15, 2026
Reviewer name: MinusLinus
3 out of 5 stars
3 out of 5 stars review

Problems This Time

Well, Having to get Windows 11 to use it was a minus. Having to spend 4 hours on tech support because the program broke is a minus. So 3 out of 5 is generous. But the Tech Lady (which I wrote it down) deserves a promotion and a raise. +++

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Reviewer name: WallyAL
4 out of 5 stars
4 out of 5 stars review

Desktop product is still my preferred choice

TurboTax is a good product. But the intrusive attempts to get the desktop user to switch to the online tool are annoying, even disruptive when working on the actual return.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 9, 2026
Reviewer name: Fasteddie 89
4 out of 5 stars
4 out of 5 stars review

Make it easier

For the past four years we have used the standard deduction but have had to itemize all our info before we were directed to use the standard deduction. Why can't I just use the standard deduction without gathering all the other information?

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 24, 2026
Reviewer name: Lecky2
3 out of 5 stars
3 out of 5 stars review

A few problems

Please fix the problem with the charge card expiration dates beyond September not showing. I also noticed that there seem to be less explanations for some areas so I had to go to the internet to find out.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 26, 2026
Reviewer name: One G
4 out of 5 stars
4 out of 5 stars review

One glitch...

Have used Turbo Tax for several years. This year I kept getting an error message saying it could not save a copy as it was a "read only" file. Still did get through it to save, print & file returns.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
Reviewer name: SSSS11112
1 out of 5 stars
1 out of 5 stars review

TT2025 Maddening and Useless Windows11 requirement

Rating is dropping from 5 stars to 2 star because TT2025 requires Windows 11. This is wholly unnecessary. We should not have to borrow a computer just for a simple software program.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: paco09
4 out of 5 stars
4 out of 5 stars review

Hate taxes but Turbotax does the trick

I DO NOT WANT AI AND I DO NOT TRUST AI. AI=SLOP AND A LACK OF CONTROL ON MY PART BUT ESPECIALLY ON YOUR PART. THIS IS A FARCE. I'm not fond of your newly designed boxes as they are hard to see. But overall Turbotax does what it says it will do.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .