I've used TurboTax for many years, works great but charging $25 at the end of process after program said 1 state is free at the beginning is not right. I also paid the $80 to download versus online.

Makes it easy to follow prompts and all calculations are done in background. Hopefully, the state of South Carolina for not conforming to the Big Beautiful Bill have been taken into account.

The program was more "glitchy" this year than in years past. It took multiple tries to correct an error, search function didn't work like it used to and even "Help" was other users finding a work around. Disappointing

IRA limits for people over age 50 are incorrect in the software. It shows $7000 as non taxable and $1000 as taxable. Had to pay extra taxes since it too late to find another software today

I find TurboTax easy to use. My situation is relatively simple, and the instructions are pretty clear so that I had no trouble using it and did not need additional guidance.

I wasn't able to put account number in the box to pay NY state, it only let me enter 5 characters. also IRA workflow very awkward. Could not go back and forth between forms and easy step.

It was harder to follow this year over past years. I also purchased it early unaware that it was not complete and missing sections which delayed the completion.

I don't know what changes you made for 2025, but it is the worse program I have used. Never had issues with Turbo tax in the past years until this 2025. I don't know that I will continue using it.

This is the 16th year I've used Turbo Tax. It has always worked well and easy to complete. I select the items I need to most years now, rather than step by step. I have not had any problems over the years with my returns.

It was difficult to find the codes and passwords you asked for. Perhaps I'm too old (86) for this stuff and your guidance was challenge to promptly follow.