Customer reviews for Lorna Doone Shortbread Cookies 1.5 oz., 30 pk.

Customer reviews for Lorna Doone Shortbread Cookies 1.5 oz., 30 pk. for

Lorna Doone Shortbread Cookies 1.5 oz., 30 pk.

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4.8 out of 5 stars

stars3,096 ratings638 reviews

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Showing 81-90 of 638 reviews

Feb 18, 2024

Unhappy Cookie Monster

1 out of 5 stars review

Verified Purchase

Smashed into crumbs because packed with heavy

These cookies were is a gift and they were smashed into crumbs because they were packaged with six bottles of mayonnaise and two, 32 ounce boxes of Velveeta cheese. At least 70% of the packages of individually package cookies were crushed.

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reply from Mondelēz International Team

Hi Unhappy Cookie Monster! Thank you for reaching out to us about your LORNA DOONE SHORTBREAD COOKIES which were DAMAGED DURING DELIVERY as they were BROKEN/CRUSHED. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Feb 8, 2023

KATHLEEN

5 out of 5 stars review

Verified Purchase

THE BEST COOKIE

THESE COOKIES ARE THE BEST. WE ENJOY THESE EVERY MORNING WITH ARE COFFEE. WE ONLY GIVE 5 STAR RATING BECAUSE WE LIKE THEM SO MUCH FROM THE SELLER. THANK YOU, KINDLY KAT

Review from walmart.com

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May 7, 2024

Sparky7971

5 out of 5 stars review

Verified Purchase

Best Shortbread Cookies

These are the perfect size for a snack. They are perfect by themselves or I like to dip them in pudding or frosting. I always keep some in my car for a snack.

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Jun 2, 2023

Tracy Heinold

4 out of 5 stars review

Verified Purchase

Lorna Doone cookies

My husband takes these cookies in his lunch everyday He gets frustrated when almost every cookie is broken. I know they go through lots of hands before we get them, but they are fragile.

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Dec 4, 2023

Bev Kurner

5 out of 5 stars review

Verified Purchase

Thanks for alerting me!

My local store & the online store were out of my Lorna Doones. I tried to get them online @walmart. They did not show up. A few days later I got an Email from Sams online & received them within a few days.

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May 18, 2023

1 out of 5 stars review

Verified Purchase

No more Lorna Doones for me.

It's been a while since I purchased this product. Unfortunately, the taste has changed drastically. No longer that soft buttery taste, just dry and bland. A waste of my money.

Helpful?

reply from Mondelēz International Team

We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-855-536-6946. You can also text us at 1-864-581-2463 for assistance. Our hours of operation are Monday through Friday 9am - 6pm ET. Please use S-14096466 when contacting the team!

Aug 27, 2023

helene

5 out of 5 stars review

Verified Purchase

Great Cookie, Great Delivery.

Love these cookies! Just enough in a package to satisfy your sweet desire without being too sweet. Lorna Doone is a long time favorite of my mine. Delivery was excellent and right on time!

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Sep 5, 2019

baggit

5 out of 5 stars review

Verified Purchase

All-time shortbread favorite cookie However

We have been getting them at both Niagara Falls & Cheektowaga Sams Club ... unfortunately it has been hit and miss why can both store carry this favorite of ours ???"

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May 5, 2024

ray

3 out of 5 stars review

Verified Purchase

crumbled cookies

Every single package of cookies was in pieces, as if the box was dropped and kicked around. The cookies are amazing, but they were completely crumbled and broken - almost every single one

Helpful?

reply from Mondelēz International Team

Hi Ray! Thank you for reaching out to us about your LORNA DOONE SHORTBREAD COOKES which were DAMAGED DURING DELIVERY. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Nov 2, 2022

Carol

5 out of 5 stars review

Verified Purchase

Awesome tea cookie

I love these cookies and my friends love them too. I don’t even need to ask my friends if they want any cause they look for them when they visit. It’s a great shortbread cookie. My favorite!

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