I did a lot of research before i purchased my Pergola and everything came back to backyard discovery. We are VERY happy with our purchase from the start even ordering during COVID they were very responsive. We had two damaged boards and i made a call and those boards were fedex'd to me right away in great heavy duty cardboard packaging. We assembled ourselves we did have some tall men helping to hold things up until we made sure everything was square. Great instructions. I recommend water sealing BEFORE you put it looks absolutely beautiful and i would think much easier before its up. Overall VERY happy with every aspect really enjoying our new back yard!!!

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

Beautiful pergola in fine red cedar. It is solidly set up on a 20 by 20 patio. It took a couple of days with a second person’s assistance some of the time. We followed recommendation to mount the frame before completing the top.

Since the purchase of the 10x10 pergola, it was pretty simple to put up and I'm enjoying it so far. Awaiting to see how it holds up during moderate to heavy winds. So far a great buy for the money!

Looks fantastic. As a professional carpenter I was able to assemble completely with and apprentice in a leisurely 5 hours. Finish was uniform and all hardware present.

High quality! Good clear instructions, followed the app and manual. It helped change the look of our backyard and we love it! Customer service is excellent too.

From the ordering process to delivery and customer service was perfect. The pergola went together with absolutely no problems. My Wife and I are extremely impressed with the look.

Our pergola has now officially become our outdoor dining room - we eat out there almost every night. It was easy to put together (I've been told by the people who put it together) and it looks fantastic!

So glad I purchased the 14x10 brown cedar pergola. It stands solid once it’s all put together. The instructions were very easy to follow. Two people to put it together was more than enough. It looks great on my new patio. I recommend this product!

Gorgeous pergola and fantastic customer service! Only issue I had was with the company who installed it was extremely unprofessional (Backyard Discovery made it right).