This pergola, along with the shipping time & process of ordering has not disappointed. It is an awesome addition to our backyard patio. Quality materials and detailed instructions. We are actually looking to purchase a second one to go over a hot tub.

We bought this earlier this year after pricing out the materials to build one. This one was less expensive and arrived with perfectly cut pieces that were easy to assemble. It's exactly as it appears in the ads and we've received numerous comments about how attractive it is.

Have had it for about a month. Put it up in two days; assembled the sides and cross members myself then had help, four of us, stand the sides up in place then fasten the crossmembers with one bolt to keep in place. The next day I permanently fastened the crossmembers, then put the joists and purlins up. Everything fit together very well, accurate holes drilled. Extra fasteners provided are always appreciated as it is easy to drop and lose something. Added fan and propane heater to complete. Very pleased with our purchase.

We have a 2 1/2 acre property and adding pergolas to key areas has created places to enjoy the different parts of the property in shade. Pergolas also beautify and have an elegance to them and protect outdoor furniture…all the reasons we purchased 3. The Backyard Discovery products are well made/beautiful with good instructions and good customer service. We purchased a 20x12 and financed it and it made it so easy to buy a larger priced item. Highly recommend the company and products. The items are just as pictured.

I bought the pergola/arbor a month ago. Directions were very clear! All boards, bolts, screws, nuts and washer were labeled. Other than sealing the boards, the actual construction was completed in ONE DAY. We are one young man and one 70 yr old short woman. If we can do it, anyone can handle it. It looks fantastic. The grapes have been planted by each post. We just need to string some led lights. ,

[This review was collected as part of a promotion.] Bought this in June as part of redoing our backyard and we loved it over the summer. Everyone that we have had over thinks it is great looking and a real value. Our contractor was amazed by the quality of the kit and had no trouble setting the footings in the new pavers. The service from BYD has been so good that we also bought one of the large Grill Gazebos which let me keep grilling during a really wet winter here in Northern California.

Started with just myself up thru STEPS 7, then two men for STEPS 8, 11, 14 thru 16, and 18. Most of the entire family joined in from this point on. Preliminary assembly and assembly-STEPS 1 thru 7, 9 thru 10, 12 thru 13, and 17 I did in my garage while waiting for HOA approval and concrete slab completion. (The good news is, there were no missing/damaged parts, save for what I considered to be minor blemishes in the surface of three different boards. Upon final assembly, there were no shortages and surplus in nearly all of the hardware parts). We chose to pre-stain everything from this point forward in the installation. 1st complaint: The sum of the various lap-joints does not produce the same thickness as the original board. Note: Depending on your selection of stains, this can be less noticeable in the final assembly. 2nd complaint: The depth of the lap-joints is often inconsistent, resulting in gaps as large as 1/8 inch. I know of no easy way to camouflage this, Note: I consider both of these complaints to be the result of a quality-control problem. If you choose to follow the Manual (Anchoring Layout pg-3, as we did), this can result in some of the Posts not standing perfectly vertical. To the critical eye, this can be annoying. Suggestion: Follow the Manual (Anchoring Layout pg-3) for a starting point, but before anchoring the base of any Post, tighten all hardware except those affecting the Post alignment. Then, make any fine-tune vertical alignments to the Posts using a carpenter’s level. (If everything has been done correctly up to this point, this should be very minimal). Lastly, anchor the Posts. Caution: I didn’t pay enough attention to the location of the pre-drilled holes in the JOIST and ended up with some of the pre-drilled holes facing down instead of up and on the outside instead of the inside (or vise-versa) of the POST. This will extend the installation time no matter how you choose to solve it. 3rd complaint: Neither of the inside POST (POST P03) were pre-drilled for the CORBEL on one side only as they should have been. Note: This I consider to be another quality-control issue. 4th complaint: Because there is no staggering of the lengths of the PURLINs, all the joints fall on a single SLOTTED-JOIST at each splice point. This leaves you with no attachment to the PURLINs to those two particular SLOTTED-JOIST leaving them less stable than the others. I chose to replace the PURLIN splicing bolt, nut, and washer in four staggered locations across the length of these tow JOIST with a 3” long - ¾” lag bolt and washer making the splice point serve as the anchor point to the JOIST in those four locations. If you are anchoring your Pergola to concrete, I discovered that dipping the concrete anchor screws in thick liquid soap such as hair shampoo before driving them will keep them from seizing up during driving. (Learned this the hard way).

We hit a few snags in assembly but it's pretty obvious when the instructions are missing a step (for example, when the diagonal braces need to be screwed in using a drill, which isn't listed as a step). The final product is gorgeous and looks much more expensive than it was.

Started out slow but once I recognized all the parts the installation went quickly and smoothly. I had to drill out the top holes of the angled extensions so the bolts would line up. The extensions are not structural only decorative. Other than that installation was not difficult.

We bought this pergola last May, my husband installed it mostly by himself, I only helped him to carry the heavy posts to the footings. Before purchasing this pergola, I had been shopping for a pergola for years. When I saw this online, I was drawn by its size and quality, think that it will elevate our backyard, and we both just completed our master’s degrees so I bought it as our graduation gift. The delivery took about two weeks to arrive, the crews unloaded the four packages in our covered porch. As recommended by some of the reviews, my husband read the instructions thoroughly, sort through all the pieces and group them. He poured 6 footings that is 16”wide x16” long x18” deep for stability. The installation of the pergola took him about two weekend days. It is absolutely gorgeous. We are very happy with this purchase.