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Customer reviews for TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Home & Business 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars3,097 ratings3,097 reviews
  1. 5 stars48% (1,475)
  2. 4 stars23% (709)
  3. 3 stars14% (423)
  4. 2 stars7% (223)
  5. 1 star9% (267)
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Showing 311-320 of 3,097 reviews
Mar 29, 2026
JohnDM1965
3 out of 5 stars review

AI is here. Be Smarter with error messages.

I had over 120 error messages in the final error check asking me "is this a digital investment". After going through basically all but a couple, I was asked "Do you have any digital investments?". That really annoyed me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Was aiming for 120 exclamation points, 1 for each error message) After taking considerable time saying "NO" so many times and thinking why I can't just say GLOBALLY NO, you ask me this question. "Do you have any digital investments?" Why didn't you ask me before I said "No" so many times. Be SMARTER with assessing error messages and allow us to get done more quicky. AI IS HERE. You should be smarter assessing error messages and getting through them.

Review from turbotax.intuit.com
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Apr 7, 2026
nobodyoucareabout
2 out of 5 stars review

Lousy experience on MAC

Not good. No one told me I could never again download turbotax desktop unless I used Google Chrome—a ver insecure platform that comes with many ways fro all sorts of nonsense companies to get your data. I sent a few hours on the phone trying to download my desktop version, which I have been using since 2013. I use MAC and am up to date, I even bought a new mac this year so I could continue to do taxes with you. But when it came finally to filing, I was not permitted to get the supposedly free audit help because I do not use Keychain, and did not have a keychain code with which to add this option. Only by checking NO would the request get out of the way so I could file.

Review from turbotax.intuit.com
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Mar 12, 2026
JHWisconsin
2 out of 5 stars review

Poor programming; problems not yet fixed in March

March 12, 2026, and I'm still finding errors in the desktop version for my 2025 taxes. For 5695's line 17 a,b,c don't match my answers to the interview questions, had to change them on the form manually. At least using the desktop version I can change those forms using the show form option, but come-on, this is just poor. Other people having other issues with that form.

Review from turbotax.intuit.com
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Mar 23, 2026
6Larry9
5 out of 5 stars review

Turbo tax is easy to use

I had a problem with an up date that was taken care of promptly. The rest of the tax return was easy to do. With the standard deduction as high as it is, it would be nice to have an option to do the standard deduction without entering all of the deductible items.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
Wolf9925
4 out of 5 stars review

Turbotax - the transition from PC to Mac

Turbotax does its job, A few small glitches. Wound not import a 2024 tax file; Had to open it as a new tax filing to get it to import. Insisted I had a Canadian Retirement account when I don't. But all in all it is a major step up from the competition. I have used Turbotax for over a decade on PC and now this year on Mac (no win 11 for me) It was just as easy.

Review from turbotax.intuit.com
Helpful?6WYCHLRQB4HW18045272309
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 8, 2026
Could be better 112233
2 out of 5 stars review

Needs Improvement

the who;le on line vs desktop was very confusing I dont know whats where. wanted to pay before I did a tax return and getting there was very cponfusing. when I tried to find ALL forms it was hard to do. Didnt like all the sellinf in app just wanted to file return

Review from turbotax.intuit.com
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Apr 1, 2026
Lefty103
3 out of 5 stars review

Turbo not a good as prior years

Turbo tax 2025 input was easy as it was in the past years except that the state return got corrupted in the acquistion phase an the on-ine AI support was a nightmare. When I finally got to a real person the were able to execute a fix. I was very dissatified with the AI process. At thecompletion of the tax information it was difficult to determine if the forms were filed electronically or not.

Review from turbotax.intuit.com
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Mar 25, 2026
Anonymous
2 out of 5 stars review

You've gotten so money hungry

I've been buying Schedule C version for 15 years, probably 20+. You make it increasingly difficult to efile Federal and mail in State (I owe $0 taxes). For all the convenience of carrying info over from year to year, I think this may be my last year as a customer.

Review from turbotax.intuit.com
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Mar 18, 2026
Steve1026
3 out of 5 stars review

Frustrations Growing - I Hope This Note Helps!

I have used TurboTax for 15 years or so, and have encountered a frustrating number of problems with TurboTax and the Intuit website during each of the last three years. I am offering these comments hoping they will be helpful in addressing these issues.

Review from turbotax.intuit.com
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Mar 27, 2026
Charles Schwab Investor
5 out of 5 stars review

Importing Investments - needs accounts numbers

I had trouble entering interest and dividends from my Charles Schwab accounts. I have over 5 accounts. The import screen and the company title do not include the account number. I have a hard time verifying that all my accounts have bee imported. I also was able to enter 2 accounts twice. I am very unhappy with importing accounts from by stock brokers

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.